Having accurate account information is important. Occasionally, United Power will contact you regarding service in your area, or to notify you of important updates or events. Your phone number is used to locate your account when you use our automated outage reporting system. Please help us keep you informed by updating your contact information. United Power does not share account information with outside third parties.
Update Phone Number or Email on Account
To update the phone number on your account, please login to your account, or call our Automated Account Services line at 303-637-1375.
You can update your email using the form here.
Name Change/Add Name to Account
To change the name on your account or to add a second name for capital credit purposes, please contact a Member Services Representative via email or phone at 303-637-1300.
Add a Medial Alert Flag to Your Account
If your or a loved one depend on an electricity-dependent medical device, let us know about it. Our Member Services team will place an alert on your account so United Power can contact you in an unplanned outage and before a planned outage.
For more information about medical devices, click here.
Third Party Notification
Some members find it beneficial to have a third party receive copies of special notices that may be sent by United Power. To add a third party to your electric account please download and complete a Third-Party Notification Form and return it to United Power.
Landlords with property in United Power’s service territory are encouraged to complete a Landlord/Tenant Agreement. Completing this form informs United Power on how to bill your properties and whether to shut service off when they become vacant. Especially in colder months, authorizing us to switch service to another name and requesting that we do not shut off service is very important.
It is recommended that Landlords require their tenants to sign the Third Party Notification Form. This will authorize United Power to mail copies of special notices to the Landlord.
NOTE TO LANDLORDS: When you sell rental properties, please inform United Power so we can de-activate the Landlord/Tenant Agreement.