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Power Portal

Power Portal Login Online Account Login Managing My Energy Rebates & Programs

The Power to Manage Your EnergyPowerPortal_logo.png

The Power Portal gives members the power to view in-depth energy use data to analyze consumption patterns, mark changes in behavior to monitor effectiveness and export usage data for further analysis. 

The Power Portal gives you the power to...

  • View and export detailed energy usage data as in-depth as each 15-minute interval in a given day.
  • Take note of energy enhancements or mark behavior changes to track the effectiveness and impact on your bottom line. 
  • View your 15-minute demand interval to determine what's driving your energy costs.
  • View consumption totals as early as the previous day so you know what your energy habits will cost before your monthly statement arrives.
  • Diagnose appliance malfunctions or high use events so you can take action to avoid excessive charges. 
  • Monitor net-usage and net-generation and download the data needed to evaluate your renewable investment.

INTERVAL DATA

Detailed 15-minute interval data helps you review consumption by the hour. 

TIME OF USE

Evaluate your on-peak and off-peak energy use to see where you can save.

NET METERING

Monitor how your renewable system interacts with the grid. 

Follow These Steps to Register

Before You Register

Before you begin registering for the Power Portal, you'll need the following:

  • Internet access, the link to the Power Portal and a valid email address
  • Your 4 digit security PIN (provided by United Power)
  • Your United Power account number (found on your monthly statement)
How to Register for the Power Portal

1. Visit the Power Portal homepage

Power Portal

2. Create your user profile

  • Click Create Account on the Power Portal homepage. Follow the prompts to establish a username and password of your choice. You won't need your United Power account number until the next step. Upon logging in for the first time, you will be asked to create a custom challenge question to confirm your identity. 

Video Tutorial

3. Connect your United Power Account

  • Add your electric account to your profile by entering the 4-digit PIN (provided by United Power) and your United Power account number (found on your monthly statement). This information is only needed once for the initial registration. 

Video Tutorial

  • Continue to add additional accounts following the same steps listed above. Power Portal users can view multiple utility accounts under one user profile – helping members who manage multiple accounts view all account information in one place. One utility account can also be viewed by multiple registered Power Portal users. 
  • If you are not automatically directed to the Utility Accounts page, click on the My Profile link in the upper right corner of the Power Portal and select Utility Accounts. 

View Energy Consumption Information

Once you have set up your user profile and associated your United Power account, you are ready to begin exploring your usage information in the Power Portal. Click on the My Consumption Data tab to begin viewing the account’s energy usage history. Click on the User Resources tab for tips and additional information, and read through the Frequently Asked Questions on the Usage Dashboard to get the most out of the Power Portal.

Frequently Asked Questions

I already have a SmartHub username and password. Do I use this to sign into the Power Portal? What’s the difference between the two websites?

SmartHub and the Power Portal are not integrated and require users to create separate user profiles. United Power’s SmartHub Billing & Payment portal is used for billing presentment, payments and account updates. The Power Portal presents detailed energy use information to help members analyze consumption patterns, mark changes in behavior to monitor effectiveness and export usage data for energy analysis.

I have forgotten my Power Portal password. How do I reset it?

If you have forgotten your Power Portal password, you can verify your credentials and then reset your password by following these steps:

  • Click on the Forgot Password link of the Power Portal homepage.
  • Enter your Username and click submit.
  • Answer the security challenge question and click submit.
  • You will then be directed to establish a new password.
What are the password requirements for the Power Portal?

The Power Portal security settings follow the department of defense cyber security standards and require that your password include the following:

  • Passwords are case-sensitive
  • Passwords must be between 8 and 16 characters long
  • Passwords must contain at least 1 alphabetic character
  • Passwords must contain at least 1 numeric value
  • Passwords must contain at least 1 special character (for example !=%^, excluding $<>\)
What information can the Power Portal show me?

The Power Portal gives you greater insight into your energy usage by providing energy consumption data as in-depth as each 15 minute interval in a given day. There are many applications for using this data to monitor energy use, effectively manage your energy use in correlation to your energy rate, diagnose causes for high bills, track the impact of a change in your energy habits, and evaluate the effect of energy-related investments. The Power Portal gives you the power to manage your energy.

How does looking at my energy consumption data help me save money?

The Power Portal gives you your energy consumption detail as early as the previous day. Now you don’t have to wait for your bill to arrive to see what your energy consumption was–you can monitor your usage along the way. This information gives you the power to decide where to make energy investments, and the data to help diagnose and catch appliance malfunctions before it’s too late to prevent a costly bill.

Can I add notes in the Power Portal so I can track actions or events that affect my energy usage?

Yes! The Power Portal includes a “markers” features that allows you to track changes in energy use patterns or flag the installation of a new appliance so you can monitor how it impacts your energy use.

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United Power
500 Cooperative Way
Brighton, CO 80603

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©2023 United Power. Your Local Electric Cooperative.

  • My Cooperative
    • Your Cooperative
      • About Your Cooperative
      • Innovating Energy
      • Board Of Directors
      • Cooperative Leadership
      • From Your President & CEO
      • Our Cooperative Roadmap
      • Bylaws, Rates & Tariffs
    • Member Benefits
      • Annual Meeting & Director Election
      • Capital Credits
      • Member Discount Program
      • Member Choice Grants
  • My Account
    • Payments & Billing
      • Online Account Login
      • Payment & Billing Options
      • Update Your Account
      • Understanding Your Bill
      • Understanding Demand
      • Power Portal
      • Billing Assistance
    • Start, Stop or Transfer
      • Start or Transfer Service
      • Deposits & Fees
      • Member Handbook
      • Stop Service
  • New Construction
    • Construction Projects
    • New Construction Application
    • Contact A Project Coordinator
  • Outage & Safety
    • Outages
      • Outage Center
      • Report An Outage
      • Outage Map
      • Report Streetlight Problem
    • Safety
      • Public Safety Demonstrations
      • Fire Mitigation
      • Vegetation Management
      • Dig Safe, Plant Safe
      • Portable Generators
      • Safety Tips & Resources
  • Energy Programs
    • Programs
      • Managing My Energy
      • Rebates & Programs
      • Power Portal
      • Commercial Programs & Services
    • Energy Options
      • Residential Rates
      • Going Solar
      • Electric Vehicles
      • Smart Rewards
      • Green Power Partners
  • News & Community
    • Co-op News
      • Recent News
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      • United Power Pride
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    • My Community
      • Get Involved
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