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Payment and Billing Options

How to Read Your Bill Pay Bill Online Power Portal Billing Assistance Be Scam Smart

United Power offers several options to make paying your electric account more convenient. If you can't find what you're looking for here, please contact a Member Service Representative via e-mail or phone at 303-637-1300.

Payment & Billing Options

United Power offers members easy access to their account online through our website and through our free United Power app.

My Account

With Pay As You Go, you pay for your electricity before you use it — the same way you pay for gas or groceries.

Pay As You Go

Automatically deduct your payment on your regular due date from the banking account or credit card you designate. 

Auto Pay

United Power payment kiosks provide members with a safe payment alternative to paying in person at our office locations. 

Payment Kiosks

United Power members who no longer wish to receive a printed bill in the mail can enroll in Paperless Billing.

Go Paperless

Budget Billing averages your seasonal ups and downs in energy usage and charges you the same each month to help your budget. 

Budget Billing

More Payment Options & Billing Assistance

Pay Now - No Password Required

No login, password or registration required. Make a quick, one-time payment via check or credit card with just an account number or invoice number.

Pay your bill quickly and easily with Pay Now.

Pay By Phone

United Power’s convenient Pay by Phone service allows members the flexibility to pay their bill anytime of the day through our automated payment system. Please have your United Power account number and your checking account and routing number or credit card available when you call.

Call 866-999-4485 to pay by phone.

Pay at a MoneyGram Location

United Power members can make cash payments at over 41,000 MoneyGram locations.

How to pay your United Power bill using cash through MoneyGram:

  • Find a local MoneyGram location.
  • Bring the following items with you:
    • Cash to pay your bill, plus the MoneyGram fee of $1.50
    • Receive Code: 15490
    • United Power Account Number
  • Complete the MoneyGram ExpressPayment blue form, use the red MoneyGram phone or use the MoneyGram kiosk to complete your transaction. (Payment processes may vary by location. Ask an associate for help.)

Cash payments made through MoneyGram post to your United Power account the same day.

United Power members can make cash payments with zero fees at any United Power payment kiosk. Payments by check or credit card can also be made through your online account, online with no password, or over the phone by calling 866-999-4485.

Find a MoneyGram Location

Licensed as a Money Transmitter by the Banking Department of the State of New York. MoneyGram, the Globe and ExpressPayment are marks of MoneyGram. All other marks are the property of their respective owners. © 2014 MoneyGram.

Pay in Person

United Power members can pay in person at the cooperative's Brighton office. Payment types accepted are cash, check or credit/debit card. 

The Brighton office is located at 500 Cooperative Way. For hours of operation check our contact us page. 

Custom Billing Period

Is your due date too late? You can choose from several convenient billing periods to match your due date with your payday. Contact a member services representative at 303-637-1300 to make a change to your billing due date.

Payment Arrangements

Your electric service can be disconnected if your payment isn’t received by the due date. United Power understands that circumstances sometimes prevent you from paying your bill in full. In the event you cannot make your payment, we’ll work with you to arrange a temporary payment schedule. Please note that payment arrangements are made on an individual basis.

If you can’t make your payment this month, please contact a Member Services Representative via email or phone at 303-637-1300.

Get Help Paying Your Utility Bills With LEAP

If you are having trouble paying your utility bill, LEAP may be able to help. The Low-Income Energy Assistance Program (LEAP) helps needy Coloradoans pay their winter utility bills from November 1st through April 30th. Energy Outreach Colorado and the federal government provide funds to LEAP, which is administered by the Colorado Department of Human Services. To see if you qualify and to download an application, contact Energy Outreach Colorado.

Find additional resources for assistance.

High Bill Concern

Did you have a higher-than-average bill this month? Your electric bill can fluctuate for a variety of reasons. Before you contact United Power about your high bill, look into these possible reasons that may explain why your bill was higher than average:

  • Longer Billing Period: some billing periods have more days, so you may have been billed for more days than usual.
  • Increased Heating and Cooling: if temperatures outside are extreme, your systems have to work harder to maintain comfortable temperatures inside.
  • Addition of New Household Appliances or Lifestyle Changes: did you add a hot tub or use a space heater last month?
  • Inefficient Appliances and Needed Repairs: older refrigerators in uninsulated spaces like garages can cost more to operate than today's more efficient models.

Find out more information related to higher bills here: High Bill Concerns

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Connect with Your Co-op

United Power
500 Cooperative Way
Brighton, CO 80603

Member Services: 303-637-1300
E-mail Member Services
Report an Outage: 303-637-1350

©2023 United Power. Your Local Electric Cooperative.

  • My Cooperative
    • Your Cooperative
      • About Your Cooperative
      • Innovating Energy
      • Board Of Directors
      • Cooperative Leadership
      • From Your President & CEO
      • Our Cooperative Roadmap
      • Bylaws, Rates & Tariffs
    • Member Benefits
      • Annual Meeting & Director Election
      • Capital Credits
      • Member Discount Program
      • Member Choice Grants
  • My Account
    • Payments & Billing
      • Online Account Login
      • Payment & Billing Options
      • Update Your Account
      • Understanding Your Bill
      • Understanding Demand
      • Power Portal
      • Billing Assistance
    • Start, Stop or Transfer
      • Start or Transfer Service
      • Deposits & Fees
      • Member Handbook
      • Stop Service
  • New Construction
    • Construction Projects
    • New Construction Application
    • Contact A Project Coordinator
  • Outage & Safety
    • Outages
      • Outage Center
      • Report An Outage
      • Outage Map
      • Report Streetlight Problem
    • Safety
      • Public Safety Demonstrations
      • Fire Mitigation
      • Vegetation Management
      • Dig Safe, Plant Safe
      • Portable Generators
      • Safety Tips & Resources
  • Energy Programs
    • Programs
      • Managing My Energy
      • Rebates & Programs
      • Power Portal
      • Commercial Programs & Services
    • Energy Options
      • Residential Rates
      • Going Solar
      • Electric Vehicles
      • Smart Rewards
      • Green Power Partners
  • News & Community
    • Co-op News
      • Recent News
      • United Newsline
      • United Power Pride
      • Reader Rewards
      • Annual Reports
      • Media Contacts
    • My Community
      • Get Involved
      • Scholarships
      • Youth Trips
      • Operation Round Up
      • Member Choice Grants
      • Sponsorships