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Deposits & Fees

◄ Back to New Service Payment Options Update Account

United Power currently has a deposit policy in place which may require a deposit from members before connecting, reconnecting or transferring their electric service.

  • Should a deposit be required, the deposit shall not exceed an amount equal to an estimated 90-day bill for the location. The deposit will be held until the member establishes 12 consecutive months of good payment history or when the service is disconnected. Your deposit will be credited to your electric account after 12 months of no late payments, or credited to your final bill when you move out of the service territory.
  • If a member has had a good payment history with United Power for the previous 12 months, the member will not be required to pay a deposit. Good payment history is defined as no more than two late payments and no disconnect for non-payment transactions in a 12-month period.
  • Although members may not have to pay an initial deposit, United Power may charge a deposit at any time if the member develops a poor payment history or is disconnected for non-payment.

New Members can Waive a Deposit With One of the Following Options:

  1. Enroll in our Auto Pay Program for a minimum of one year. Auto Pay automatically deducts your monthly payment from your checking, savings or credit card account. It is a great way to pay your bill promptly and will help you establish a good credit history with United Power. Please note, however, if the Auto Pay deduction is returned by the bank for insufficient funds, you will be removed from the Auto Pay Program and a deposit payment will be required.
  2. Enroll in Pay As You Go prepaid electric service. Set up your account on Pay As You Go, and you pay for electricity before you use it. You’ll receive alerts when your account in running low and you decide to refill your account for the next week, or the rest of the month. There is no commitment for Pay As You Go, but if you decide the program isn’t right for you, you may be required to pay a deposit when you move to regular monthly billing.
  3. Pass a “mini” credit check. There is no cost for this service and a United Power Member Services Representative will run the credit check. Results of the mini-credit check simply state, “deposit required” or “deposit not required.”
  4. Provide a letter of credit from your previous utility showing a good payment history. This means no more than two late payments and no disconnect for non-payment in the previous 12-month period. Letters of credit can be faxed to 303-637-1264.

Should you have any questions regarding our deposit requirements and how they may affect your electric service, please contact a Member Services Representative via email or phone at 303-637-1300.

Fees & Charges

Except as otherwise provided in United Power’s Rules and Regulations, the following fees shall be applied:                          

Late Payment
Late fee charged will be $5 or 1.5% of past due amount, whichever is greater.

Reconnection
Reconnect electric service where disconnection was not outage or United Power maintenance related
•    Standard Meter - $10
•    Manual Meter Connection/Truck Roll Required (eg non-standard meter) - $85

Note:  Accounts disconnected for non-pay may be subject to an increased security deposit. For both Residential and Non-Residential accounts the security deposit may increase based on average usage for up to 3 months within a 12 month period.

Restricted Access
Charge for gaining access to restricted equipment
•    First instance - $20
•    Subsequent instances - $30

Returned Payment
For payment returned to United Power by the bank as not payable - $20

Service Call
Perform service work on member-side of meter (for underground faults only)
•    During normal business hours, per labor hour - $65
•    Minimum Charge - $65

Transfer
Electric Service transferred from one member to another where service is continuous - $0

Trip Fee
$20


Reference the complete Schedule of Charges for Rendering Other Electric Service in section 9.1 of the Rates Tariffs. 

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United Power
500 Cooperative Way
Brighton, CO 80603

Member Services: 303-637-1300
E-mail Member Services
Report an Outage: 303-637-1350

©2023 United Power. Your Local Electric Cooperative.

  • My Cooperative
    • Your Cooperative
      • About Your Cooperative
      • Innovating Energy
      • Board Of Directors
      • Cooperative Leadership
      • From Your President & CEO
      • Our Cooperative Roadmap
      • Bylaws, Rates & Tariffs
    • Member Benefits
      • Annual Meeting & Director Election
      • Capital Credits
      • Member Discount Program
      • Member Choice Grants
  • My Account
    • Payments & Billing
      • Online Account Login
      • Payment & Billing Options
      • Update Your Account
      • Understanding Your Bill
      • Understanding Demand
      • Power Portal
      • Billing Assistance
    • Start, Stop or Transfer
      • Start or Transfer Service
      • Deposits & Fees
      • Member Handbook
      • Stop Service
  • New Construction
    • Construction Projects
    • New Construction Application
    • Contact A Project Coordinator
  • Outage & Safety
    • Outages
      • Outage Center
      • Report An Outage
      • Outage Map
      • Report Streetlight Problem
    • Safety
      • Public Safety Demonstrations
      • Fire Mitigation
      • Vegetation Management
      • Dig Safe, Plant Safe
      • Portable Generators
      • Safety Tips & Resources
  • Energy Programs
    • Programs
      • Managing My Energy
      • Rebates & Programs
      • Power Portal
      • Commercial Programs & Services
    • Energy Options
      • Residential Rates
      • Going Solar
      • Electric Vehicles
      • Smart Rewards
      • Green Power Partners
  • News & Community
    • Co-op News
      • Recent News
      • United Newsline
      • United Power Pride
      • Reader Rewards
      • Annual Reports
      • Media Contacts
    • My Community
      • Get Involved
      • Scholarships
      • Youth Trips
      • Operation Round Up
      • Member Choice Grants
      • Sponsorships