United Power currently has a deposit policy in place which may require a deposit from members before connecting, reconnecting or transferring their electric service.
- Should a deposit be required, the deposit shall not exceed an amount equal to an estimated 90-day bill for the location. The deposit will be held until the member establishes 12 consecutive months of good payment history or when the service is disconnected. Your deposit will be credited to your electric account after 12 months of no late payments, or credited to your final bill when you move out of the service territory.
- If a member has had a good payment history with United Power for the previous 12 months, the member will not be required to pay a deposit. Good payment history is defined as no more than two late payments and no disconnect for non-payment transactions in a 12-month period.
- Although members may not have to pay an initial deposit, United Power may charge a deposit at any time if the member develops a poor payment history or is disconnected for non-payment.
Should you have any questions regarding our deposit requirements and how they may affect your electric service, please contact a Member Services Representative via email or phone at 303-637-1300.
Options for Waiving a Deposit
1. Enroll in Auto Pay
Auto Pay automatically deducts your monthly payment from your checking, savings, or credit card account. It is a great way to pay your bill promptly and will help you establish a good credit history with United Power. Please note, however, if the Auto Pay deduction is returned by the bank for insufficient funds, you will be removed from the Auto Pay Program and a deposit payment will be required. Enroll for a minimum of one year.
2. Enroll in Pay As You Go
With Pay As You Go, you pay for electricity before you use it. You will receive alerts when your account in running low and you decide to refill your account for the next week, or the rest of the month. There is no commitment, but if you decide the program is not right for you, you may be required to pay a deposit when you move to regular monthly billing.
3. Pass "Mini" Credit Check
There is no cost for this service and a United Power Member Services Representative will run the credit check. Results of the mini-credit check simply state, “deposit required,” or “deposit not required.”
4. Provide A Letter of Credit
Provide a letter of credit from your previous utility showing a good payment history. This means no more than two late payments and no disconnect for non-payment in the previous 12-month period. Letters of credit can be faxed to 303-637-1264.
Except as otherwise provided in United Power’s Rules and Regulations, the following fees shall be applied:
Late fee charged will be $5 or 1.5% of past due amount, whichever is greater.
Reconnect electric service where disconnection was not outage or United Power maintenance related
- Standard Meter - $10
- Manual Meter Connection/Truck Roll Required (eg non-standard meter) - $85
Note: Accounts disconnected for non-pay may be subject to an increased security deposit. For both Residential and Non-Residential accounts the security deposit may increase based on average usage for up to 3 months within a 12 month period.
Charge for gaining access to restricted equipment
- First instance - $20
- Subsequent instances - $30
For payment returned to United Power by the bank as not payable - $20
Perform service work on member-side of meter (for underground faults only)
- During normal business hours, per labor hour - $65
- Minimum Charge - $65
Electric Service transferred from one member to another where service is continuous - $0
Trip Fee - $20
Reference the complete Schedule of Charges for Rendering Other Electric Service in section 9.1 of the Rates Tariffs.