If you experienced a recent electrical outage that you believe may have caused damage or loss, or to submit a claim for any other loss or damage that you believe United Power is responsible for, please complete the Damage Claim Form below.
Please be aware that United Power is not responsible for damages, if said damages were caused by factors beyond our control, such as, but not limited to, storms or outside interferences. In addition, United Power’s responsibilities for damages are governed by the terms of our Tariffs which impose a limit on our liability.
Members will receive a confirmation email from United Power Damage Claims within 1-3 business days upon submitting a Damage Claim Form. Once a claim has been submitted, an investigation is initiated. The time required to investigate will depend on the nature and scope of the claim.
If you experienced a recent electrical outage that you believe may have caused damage or loss, please complete and submit the Damage Claim Form. Please be aware that United Power is not responsible for damages, if said damages were caused by factors beyond our control, such as, but not limited to, storms or outside interferences. In addition, United Power’s responsibilities for damages are governed by the terms of our Tariffs which impose a limit on our liability.
A printed copy of the Damage Claim Form can be attained in person at our headquarters in Brighton.
Please complete the form and submit it to the Brighton office or scan and email it to United Power Damage Claims.
Please review the rules and regulations regarding damage claims. If you believe your claim is not excluded, please fill out the Damage Claim Form.
For outages outside of United Power’s control, claims for food spoilage or damaged appliances will generally be denied. Any claims for food spoilage must have pictures of the food and receipts for replacement items, if available.
If you would like to submit a claim, complete and submit the Damage Claim Form listing as much detail as possible.
Damages should be reported as soon as possible. Delayed submission, deterioration of, or failure to preserve evidence may result in your claim being denied if the damages cannot be verified.
Yes. Once the Damage Claim Form is submitted, you will receive a confirmation email from United Power Damage Claims within 1-3 business days.
If you do not receive an email acknowledging receipt of your claim within one week, please email United Power Damage Claims.
Once a claim has been submitted, an investigation is initiated. The time required to investigate will depend on the nature and scope of the claim.
If United Power submits the claim to its insurance carrier, the carrier may need to conduct their own investigation. Submitting a claim to insurance review is not a guarantee of reimbursement.
Because each claim is unique, a timeframe generally cannot be provided.
A member of United Power’s Damage Claims Team will reach out to you via email, generally within 1-3 business days of your submission. You may reply to that email for updates. However, we will provide periodic updates and requests for updates on your claim could slow down our investigation process.
If your damage claim is approved by United Power’s insurer, they will coordinate payment details with you directly. Generally, payments are sent in the form of a check by mail.