We All Need the Utility System
Monday | August 9, 2021
United Power switched to a demand rate in January 2019 as a way to more fairly charge its members for their electric usage and impact on the cooperative’s system.
Read more >
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We all Need the Utility System
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Thursday | November 1, 2018
Card Teaser
Utilities throw around terms like distribution system, electric infrastructure and “the grid.” But as an electric consumer – and cooperative member – have you given much thought into how you use the electric system, and your role in maintaining that system?
Utilities throw around terms like distribution system, electric infrastructure and “the grid.” But as an electric consumer – and cooperative member – have you given much thought into how you use the electric system, and your role in maintaining that system?
Our distribution electric system, or grid, is a network of poles, wires, transformers and substations – all interconnected to deliver the power you need, when you need it. The system is carefully engineered to meet the needs of the energy consumers connected to it, while ensuring the installation, operation and maintenance is economical.
Costs to maintain the system aren’t just based on the power you buy, system infrastructure costs are also attributed to how much power you use at a given time. When you use more power at once, you’re creating a higher demand on the system. These surges in demand have a greater impact on the grid, so they cost more money.
With the traditional blended rate where the impact of demand surges is rolled up into a charge based on the power used, some members have been paying more than they should, while others aren’t paying enough. But here’s the thing: whether you use a lot of energy, a little energy, or generate your own, we all need a reliable grid to be there when we need it.
By separating demand and energy components on your bill, we are more fairly distributing these costs to members based on how they use power. Each member will now pay their fair share of the cooperative distribution system they rely on.
If you want more information on how you use power, login to the Power Portal to view your usage and demand trends. Visit www.unitedpower.com/powerportal to begin. Find your high demand periods, think back to what was running in your home, and then stagger those appliances moving forward. The grid, and your wallet, will thank you.
If you have additional questions about the demand rate and how it will impact you, email unitednewsline@unitedpower.com.
Demand for Electricity is like Demand for Water
You can fill the same 5-gallon bucket with either a garden hose, or a fire hose. A garden hose will not fill as quickly – but the hose costs less to operate, and the impact on the water system is minimal. Fill that same bucket with a fire hose, and it will fill up very quickly, but the surge of water from a fire hose requires larger pipes and a more expensive hose. In the end, both buckets would be full with the same amount of water, but filling a bucket more slowly – smoothing the water use over time – creates less demand on the system and costs less to do.
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We are Dedicated to Keeping the Lights On
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Monday | April 4, 2022
Card Teaser
On April 18th, we will celebrate National Lineman Appreciation Day, to recognize and honor our lineworkers for their hard work and dedication.
Lineman Appreciation Day is Sunday, April 18, 2021
United Power exists for many reasons, but as your cooperative our priority is providing our members with safe and reliable power and keeping your lights on. Without the help of our skilled lineworkers, who work each day behind the scenes to improve our system and prevent outages before they happen, that would not be possible. On April 18th, we will celebrate National Lineman Appreciation Day, to recognize and honor our lineworkers for their hard work and dedication.
Being a lineworker along Colorado’s notorious Front Range is not an easy task. Our lineworkers must be prepared to face daily situations that may be less than ideal, regularly tasked with resolving hazardous problems in unknown or dangerous conditions. Over the past few years, the cooperative has had to navigate difficult record-setting weather events, including devastating floods, paralyzing winter storms, and hurricane-force winds. Last year, a strong winter storm dumped nearly two feet of snow across parts of the service territory, and in December, strong storms blasted northern Colorado with wind speeds in excess of 115 miles per hour.
When severe weather hits our service territory, our lineworkers are ready to assess the situation and begin the process of restoring power as quickly and safely as possible. When the skies are clear and winds are calm, our lineworkers are monitoring our system and making improvements to prevent future outages, where possible.
Our lineworkers are on call 24 hours a day, ready to respond to any situation in any type of weather. Next time you lose power, rest assured a highly-trained United Power crew is on the way, dedicated to getting the lights back on.
Without our lineworkers, the power that makes our members’ homes comfortable wouldn’t be possible. We invite our members to take a moment to thank our United Power lineworkers for the work they do. Use #ThankALineworker on social media to show your support or take a moment to drop a kind note in the mail.
United Power
Thank A Lineworker
500 Cooperative Way
Brighton, CO 80603
Submit a Note
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We May Have Money For You
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Wednesday | November 8, 2023
Card Teaser
United Power is attempting to return unclaimed capital credit retirements to members.
United Power is attempting to return unclaimed capital credit retirements to members who received electric service from the cooperative prior to 2020. If you were a member up to Dec. 31, 2019, you may be eligible to claim a previously issued but unclaimed capital credit refund.
What Are Capital Credits?
Cooperative members periodically receive capital credit allocations based on their electric usage during a specified time period. The amount you receive is based on the amount of power you used and the margins earned for the time period being allocated. In subsequent years, at the Board of Director’s discretion, previously allocated capital credits may be retired and returned to members.
Who May be Eligible?
Please look for your name on the list of unclaimed capital credit retirements.
If you were a United Power member for any period of time through Dec. 31, 2019 AND you were issued a capital credit retirement check in 2020 or earlier that you did not cash;
If you are the family member or estate representative of a deceased member who had an uncashed capital credit retirement check issued in 2020 or earlier;
If you are a current member who:
Changed your name;
Added your name to an existing account;
Or did not cash a capital credit retirement check issued in 2020 or earlier.
How Can I Find Out If I Am Due a Refund?
A copy of the unclaimed retired capital credit list is posted in the lobby of United Power’s Brighton office. The list can also be viewed here.
The Brighton office is located at 500 Cooperative Way, off the I-76 service road. Lobby hours are:
Monday-Friday, 8:30 a.m. - 5 p.m.My Name is On The List. How Do I Claim My Refund?
If you find your name on the list of unclaimed capital credit retirements, download and complete the Unclaimed Retired Capital Credit Refund Request form. A copy of the form may also be requested by emailing United Power or calling the Member Services department at 303-637-1300. Submitting a form does not guarantee a disbursement will be made. Proper documentation and valid proof of membership during the applicable time period is required. No refund checks will be issued for unclaimed retirement amounts below $5. Once claimed, an individual may opt to donate their capital credit refunds to the United Power Round Up Foundation, which provides assistance to community organizations within the cooperative’s service territory. After the notification period closes on April 30, 2024, all unclaimed retired capital credits for the applicable time period will be considered an assignment and contribution of capital to United Power.
Refund Request forms must be received by United Power by April 30, 2024.
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What are Vampire Loads?
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Friday | January 25, 2019
Card Teaser
All of these items are responsible for contributing to your “vampire load,” also known as the “phantom load.” Vampire loads come from devices that use electricity even when they appear to be off.
The desktop computer in your office. The living room TV and gaming console in standby or rest mode. Even the cell phone charger you keep plugged in throughout the day. All of these items are responsible for contributing to your “vampire load,” also known as the “phantom load.” Vampire loads come from devices that use electricity even when they appear to be off. These loads are approaching 10 percent of the average household electric use, according to the Environmental Protection Agency.
Electronics and appliances in standby or rest modes require a little electricity to maintain minimal function of the device so it’s ready to go when you return to using it. The primary culprits are televisions, desktop computers and, particularly, gaming consoles which can use as much electricity as a refrigerator even when not in use thanks to frequent system updates. Chargers are another contributor to the phantom load. A single charger might not be a drain on your bill, but in an increasingly plugged in world, the impact can begin to add up.
So how can you limit your vampire loads? The obvious solution is to simply unplug devices when not in use and disabling auto-update features that draw power when in rest mode. If you want a limited impact on your daily routine, consider investing in smart power strips. These devices can usually connect to your phone through WiFi or Bluetooth so you can turn them off and on automatically. Many of them even come with surge protection to keep your devices safe during storms or other events that may cause a surge.
In the digital, connected age, these vampire, or phantom, loads can become a real problem. A little investment and some small changes can end up saving you on your bill. For more energy efficiency information, check out My Energy.
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What is Demand?
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Monday | December 19, 2022
Card Teaser
The demand rate addresses how members use the system in different ways.
Demand Rate Addresses How Members Use the System in Different Ways
It has been nearly four years since United Power adopted its current rate structure that includes an energy and demand charge. Separating demand from energy charges was implemented as a way to more fairly charge members for their electric usage and impact on the cooperative’s system. While more electric utilities are making the transition to a demand rate, United Power was among the first to introduce a demand charge across its membership. To help our members learn more about demand, we have produced numerous resources dedicated to educating members so they may make the most of the rate.
What is Demand?
Demand refers simply to the maximum electricity needed at a given time and its impact on the system. The demand charge is the total wattage of all the power being used at that highest interval and is billed as kilowatts (kW). As the cooperative gained new insights about how each meter impacts the system differently, the decision was made to utilize demand as a measurement that helps the cooperative more fairly bill members for their usage. Since some members use electricity in ways that make them more expensive to serve, demand helps to make sure everyone is paying their fair share. When the demand charge was first introduced, the majority of our members saw very little change. Most members saw only a $1–2 increase or decrease in their bill monthly.
Is Demand an Added Charge?
No. The demand charge on your monthly bill was separated from the energy charge, essentially “unbundling” the details of your energy use. A traditional “blended” energy rate combines energy usage and demand into a single charge for all members. The blended rate placed an equal burden on all members for system maintenance costs despite differences in how they use energy. Under the old, blended rate some members were paying more than they should while others were not paying enough. United Power’s current rates separate demand — billed as the highest 15-minute interval of energy usage during each billing cycle — from the energy charge so members are now more fairly billed for both their usage and impact on the system.
How To Reduce My Demand
Now that you can see the impact of both the total energy you use and your highest usage intervals, you have more control over your total bill. By reducing overall energy use with simple tips like turning off devices that aren’t in use and using a programmable thermostat, you can affect your energy charge. To lower your demand charge, avoid using multiple appliances at once. Set the delay feature on your dishwasher so it runs after all the lights are off and avoid doing laundry while the air conditioner is running.
What is the Fixed Charge?
The “fixed charge” is a line item on your monthly billing statement that all members pay regardless of how much energy they use. The fixed charge is a standard amount and covers a portion of the costs for billing, collections, member services, and metering. These services are required whether you use a lot of energy, or none at all, and all residential members pay the same amount.
You can learn more about the fixed charge and other elements of your billing statement on our Understanding Your Bill page.
Member Rate Options
United Power introduced demand with a corresponding reduction in its energy charge and most members did not experience significant changes to their monthly bills. However, you may still benefit by switching to a different rate.
The cooperative offers a variety of rate options for residential members to fit the many ways members use electricity. To ask our trusted advisors if a new rate plan is right for you, schedule a phone assessment here.
Members can find more information about United Power’s demand charge — including steps you can take to control your demand and a calculator to help understand how appliances may contribute to demand — on our Understanding Demand page.
Why Members Round Up
Thursday | December 10, 2020
In November, we asked our members to tell us why they round up, and we received some tremendous responses.
Read more >
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Why United Power Plans Outages
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Monday | March 9, 2020
Card Teaser
You may have at one time or another received a recorded message from United Power informing you of a “preplanned” outage in your area.
You may have at one time or another received a recorded message from United Power informing you of a “preplanned” outage in your area. At the time, you may have been curious what a planned outage is and why the cooperative needs to perform them. In order to maintain the reliability of the system, sometimes repairs need to be made to crucial parts of the electric grid. Some repairs can be made without interrupting power, but at other points it either wouldn’t be possible or would be too dangerous for linemen to work while power is flowing.
While the interruption of power may sound like an inconvenience, the short outage ensures greater long-term reliability. Regular system upgrades are necessary for optimal performance. The cooperative’s engineering and operations teams are constantly reviewing the system and identifying areas of improvement or where upgrades can minimize outages while increasing both reliability and security.
Aside from the safety of you and our crews and better performance leading to greater reliability, there are a few more things you should know about preplanned outages. When one of these outages is necessary, the cooperative makes upgrades that affect as few members as possible. Rarely do preplanned outages impact more than a few members. In the rare instance a larger number of members are impacted, there will be more advanced notice. Generally, the larger the outage, the more advanced notice members will receive. Preplanned outages are also scheduled for small windows – usually no more than five hours – when most members are away from the home.
United Power also sends members prerecorded phone messages informing them of work happening in their area. It’s important to differentiate these calls from preplanned outage notices. A notice of work in your area does not always mean you will experience an interruption in power.
In order to receive notices about work in your area or preplanned outages, your contact information on file with the cooperative must be up to date. As new software becomes available, you may also have more options for how to receive important updates from United Power. However, any notice the co-op sends will be tied to the information on your account. If the information on your account, such as phone numbers and email addresses, is not current or is incorrect, you could be missing these important notices.
You can check your contact information and make updates using the free online payment portal, SmartHub, or by calling the Member Services team at 303-637-1300.
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Why We Plan Outages
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Friday | February 2, 2018
Card Teaser
Have you ever received a notification from United Power informing you of a “planned outage?”
Have you ever received a notification from United Power informing you of a “planned outage?” You may have wondered, “What is a planned outage?” and “Why does my electric utility need to perform one?” Occasionally, the equipment we use to bring power to your home needs to be replaced, repaired, or updated. When this happens, as a way to keep our crews and you safe, we plan an interruption to electric service.
We do our best to plan these outages during times when members will be the least inconvenienced. We also try to avoid planning these outages during winter or summer months. We understand these are peak times of the year when you depend on running your heating and cooling units the most.
While they may sound slightly inconvenient, planned outages are actually beneficial to you. Regular system upgrades are necessary for optimal performance, and they increase reliability. Repairing and upgrading our equipment is also critical to maintaining public safety. If older lines need to be replaced, we plan for it, repair or replace it, and that keeps everyone safe.
Planned outages also allow us to keep you informed of when and how long you will be without power. In most cases, we will notify you in advance, by telephone, before an outage, so you can be prepared.
We will also keep you aware of when line crews will be working in your area. Here at United Power, we want to make sure we are doing everything we can to keep you safe and to keep our system running smoothly. So the next time you hear about a planned outage, know that it is one of the best ways we can provide you with quality electric service.
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Wildfire Mitigation a Cooperative Priority
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Tuesday | September 15, 2020
Card Teaser
As your cooperative, United Power takes these growing threats seriously. Leadership at the cooperative has continuously embraced a proactive and progressive approach to wildfire prevention.
Wildfires have devastated parts of Colorado this year, with several blazing across the state in August. Near Grand Junction, the Pine Gulch Fire is the largest on record for the state and another near Glenwood Springs had threatened to join the list. Near Fort Collins, a third fire has even threatened parts of Poudre Valley REA’s electrical infrastructure. Although not attributed to any utility electrical system, these fires demonstrate the importance of having a developed fire mitigation plan in place for utilities like United Power, who reviews and updates its plan annually.
As your cooperative, United Power takes these growing threats seriously. Leadership at the cooperative has continuously embraced a proactive and progressive approach to wildfire prevention. United Power’s goal is the safety of its members and the protection of the communities they live in.
United Power made preparations to enhance its existing fire mitigation plan in early 2013 with a change in facility design and placement, making them more accessible and clear of potential hazards. The implementation also included an expansive vegetation management policy to keep infrastructure clear of hazards that could be easily ignited in the event of a system failure (such as a fault or equipment malfunction leading to an outage).
“As we reviewed our system design, we began to recognize the opportunity for better design methodology and the use of advanced technology to prepare for the unexpected,” said acting chief executive officer Bryant Robbins. “One of the things we heavily targeted was the prevention of wildfire risk on our system.”
Members in Coal Creek Canyon, and those driving through, may have noticed crews installing new line in parts of the canyon. This new line is an insulated conductor known as Hendrix cable, which provides a high level of protection when contact is made, such as a tree falling into the line. The strength of the line along with the covered protection goes a long way in preventing fires caused by electrical equipment in the mountain service territory. The new line has been one of the more high profile and visible elements of the cooperative’s fire mitigation plan, but the team at United Power went much further in developing system improvements to mitigate the wildfire risk to members.
Always looking for an opportunity to develop a better system, United Power became an early adopter of drone maintenance inspections and an industry leader in both system automation and the deployment of smart devices.
“These technologies are among the most innovative forms of outage management currently available to utilities,” said Engineering Director Robert Maxwell. “Their design also allows them to stop the flow of electricity to faults that could develop into fires without this technology. We’re far ahead of the curve in utilizing the latest technology when compared not just to other cooperatives but also larger electric utilities.”
Drones are able to quickly survey miles of line in a rapid period of time, freeing line crews to focus on preventable outages, which has been especially useful in the mountains where the terrain can often make pole inspections time consuming and difficult. The number of man hours saved and outages prevented from this innovative inspection format is incalculable.
Automated field devices further allow the system to identify and isolate problems to restore power quickly while minimizing the number of members affected and smart devices are able to immediately report problems back to the cooperative’s system operations. These improvements, along with the installation of advanced trip savers and fault detectors, help improve outage response and mitigate the potential for fires.
Although the current pandemic has interfered with many facets of our daily lives, United Power has continued to make progress implementing new technology onto its system to further mitigate the threat of wildfires. As the past month has shown throughout the state, a strategic fire mitigation plan is essential in Colorado.
“Wildfire preparedness is a priority for United Power, and we’ve been able to blend our efforts to mitigate fire dangers with our efforts to prevent outages,” said Robbins. “As our numbers continue to improve, we’ll also continue looking for the best opportunities to better serve our members, both safely and affordably.”
For more information about United Power’s fire mitigation improvements, go to Fire Mitigation.
We All Need the Utility System
Monday | August 9, 2021
United Power switched to a demand rate in January 2019 as a way to more fairly charge its members for their electric usage and impact on the cooperative’s system.
Read more >
Title
We all Need the Utility System
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Thursday | November 1, 2018
Card Teaser
Utilities throw around terms like distribution system, electric infrastructure and “the grid.” But as an electric consumer – and cooperative member – have you given much thought into how you use the electric system, and your role in maintaining that system?
Utilities throw around terms like distribution system, electric infrastructure and “the grid.” But as an electric consumer – and cooperative member – have you given much thought into how you use the electric system, and your role in maintaining that system?
Our distribution electric system, or grid, is a network of poles, wires, transformers and substations – all interconnected to deliver the power you need, when you need it. The system is carefully engineered to meet the needs of the energy consumers connected to it, while ensuring the installation, operation and maintenance is economical.
Costs to maintain the system aren’t just based on the power you buy, system infrastructure costs are also attributed to how much power you use at a given time. When you use more power at once, you’re creating a higher demand on the system. These surges in demand have a greater impact on the grid, so they cost more money.
With the traditional blended rate where the impact of demand surges is rolled up into a charge based on the power used, some members have been paying more than they should, while others aren’t paying enough. But here’s the thing: whether you use a lot of energy, a little energy, or generate your own, we all need a reliable grid to be there when we need it.
By separating demand and energy components on your bill, we are more fairly distributing these costs to members based on how they use power. Each member will now pay their fair share of the cooperative distribution system they rely on.
If you want more information on how you use power, login to the Power Portal to view your usage and demand trends. Visit www.unitedpower.com/powerportal to begin. Find your high demand periods, think back to what was running in your home, and then stagger those appliances moving forward. The grid, and your wallet, will thank you.
If you have additional questions about the demand rate and how it will impact you, email unitednewsline@unitedpower.com.
Demand for Electricity is like Demand for Water
You can fill the same 5-gallon bucket with either a garden hose, or a fire hose. A garden hose will not fill as quickly – but the hose costs less to operate, and the impact on the water system is minimal. Fill that same bucket with a fire hose, and it will fill up very quickly, but the surge of water from a fire hose requires larger pipes and a more expensive hose. In the end, both buckets would be full with the same amount of water, but filling a bucket more slowly – smoothing the water use over time – creates less demand on the system and costs less to do.
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We are Dedicated to Keeping the Lights On
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Monday | April 4, 2022
Card Teaser
On April 18th, we will celebrate National Lineman Appreciation Day, to recognize and honor our lineworkers for their hard work and dedication.
Lineman Appreciation Day is Sunday, April 18, 2021
United Power exists for many reasons, but as your cooperative our priority is providing our members with safe and reliable power and keeping your lights on. Without the help of our skilled lineworkers, who work each day behind the scenes to improve our system and prevent outages before they happen, that would not be possible. On April 18th, we will celebrate National Lineman Appreciation Day, to recognize and honor our lineworkers for their hard work and dedication.
Being a lineworker along Colorado’s notorious Front Range is not an easy task. Our lineworkers must be prepared to face daily situations that may be less than ideal, regularly tasked with resolving hazardous problems in unknown or dangerous conditions. Over the past few years, the cooperative has had to navigate difficult record-setting weather events, including devastating floods, paralyzing winter storms, and hurricane-force winds. Last year, a strong winter storm dumped nearly two feet of snow across parts of the service territory, and in December, strong storms blasted northern Colorado with wind speeds in excess of 115 miles per hour.
When severe weather hits our service territory, our lineworkers are ready to assess the situation and begin the process of restoring power as quickly and safely as possible. When the skies are clear and winds are calm, our lineworkers are monitoring our system and making improvements to prevent future outages, where possible.
Our lineworkers are on call 24 hours a day, ready to respond to any situation in any type of weather. Next time you lose power, rest assured a highly-trained United Power crew is on the way, dedicated to getting the lights back on.
Without our lineworkers, the power that makes our members’ homes comfortable wouldn’t be possible. We invite our members to take a moment to thank our United Power lineworkers for the work they do. Use #ThankALineworker on social media to show your support or take a moment to drop a kind note in the mail.
United Power
Thank A Lineworker
500 Cooperative Way
Brighton, CO 80603
Submit a Note
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We May Have Money For You
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Wednesday | November 8, 2023
Card Teaser
United Power is attempting to return unclaimed capital credit retirements to members.
United Power is attempting to return unclaimed capital credit retirements to members who received electric service from the cooperative prior to 2020. If you were a member up to Dec. 31, 2019, you may be eligible to claim a previously issued but unclaimed capital credit refund.
What Are Capital Credits?
Cooperative members periodically receive capital credit allocations based on their electric usage during a specified time period. The amount you receive is based on the amount of power you used and the margins earned for the time period being allocated. In subsequent years, at the Board of Director’s discretion, previously allocated capital credits may be retired and returned to members.
Who May be Eligible?
Please look for your name on the list of unclaimed capital credit retirements.
If you were a United Power member for any period of time through Dec. 31, 2019 AND you were issued a capital credit retirement check in 2020 or earlier that you did not cash;
If you are the family member or estate representative of a deceased member who had an uncashed capital credit retirement check issued in 2020 or earlier;
If you are a current member who:
Changed your name;
Added your name to an existing account;
Or did not cash a capital credit retirement check issued in 2020 or earlier.
How Can I Find Out If I Am Due a Refund?
A copy of the unclaimed retired capital credit list is posted in the lobby of United Power’s Brighton office. The list can also be viewed here.
The Brighton office is located at 500 Cooperative Way, off the I-76 service road. Lobby hours are:
Monday-Friday, 8:30 a.m. - 5 p.m.My Name is On The List. How Do I Claim My Refund?
If you find your name on the list of unclaimed capital credit retirements, download and complete the Unclaimed Retired Capital Credit Refund Request form. A copy of the form may also be requested by emailing United Power or calling the Member Services department at 303-637-1300. Submitting a form does not guarantee a disbursement will be made. Proper documentation and valid proof of membership during the applicable time period is required. No refund checks will be issued for unclaimed retirement amounts below $5. Once claimed, an individual may opt to donate their capital credit refunds to the United Power Round Up Foundation, which provides assistance to community organizations within the cooperative’s service territory. After the notification period closes on April 30, 2024, all unclaimed retired capital credits for the applicable time period will be considered an assignment and contribution of capital to United Power.
Refund Request forms must be received by United Power by April 30, 2024.
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What are Vampire Loads?
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Friday | January 25, 2019
Card Teaser
All of these items are responsible for contributing to your “vampire load,” also known as the “phantom load.” Vampire loads come from devices that use electricity even when they appear to be off.
The desktop computer in your office. The living room TV and gaming console in standby or rest mode. Even the cell phone charger you keep plugged in throughout the day. All of these items are responsible for contributing to your “vampire load,” also known as the “phantom load.” Vampire loads come from devices that use electricity even when they appear to be off. These loads are approaching 10 percent of the average household electric use, according to the Environmental Protection Agency.
Electronics and appliances in standby or rest modes require a little electricity to maintain minimal function of the device so it’s ready to go when you return to using it. The primary culprits are televisions, desktop computers and, particularly, gaming consoles which can use as much electricity as a refrigerator even when not in use thanks to frequent system updates. Chargers are another contributor to the phantom load. A single charger might not be a drain on your bill, but in an increasingly plugged in world, the impact can begin to add up.
So how can you limit your vampire loads? The obvious solution is to simply unplug devices when not in use and disabling auto-update features that draw power when in rest mode. If you want a limited impact on your daily routine, consider investing in smart power strips. These devices can usually connect to your phone through WiFi or Bluetooth so you can turn them off and on automatically. Many of them even come with surge protection to keep your devices safe during storms or other events that may cause a surge.
In the digital, connected age, these vampire, or phantom, loads can become a real problem. A little investment and some small changes can end up saving you on your bill. For more energy efficiency information, check out My Energy.
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What is Demand?
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Monday | December 19, 2022
Card Teaser
The demand rate addresses how members use the system in different ways.
Demand Rate Addresses How Members Use the System in Different Ways
It has been nearly four years since United Power adopted its current rate structure that includes an energy and demand charge. Separating demand from energy charges was implemented as a way to more fairly charge members for their electric usage and impact on the cooperative’s system. While more electric utilities are making the transition to a demand rate, United Power was among the first to introduce a demand charge across its membership. To help our members learn more about demand, we have produced numerous resources dedicated to educating members so they may make the most of the rate.
What is Demand?
Demand refers simply to the maximum electricity needed at a given time and its impact on the system. The demand charge is the total wattage of all the power being used at that highest interval and is billed as kilowatts (kW). As the cooperative gained new insights about how each meter impacts the system differently, the decision was made to utilize demand as a measurement that helps the cooperative more fairly bill members for their usage. Since some members use electricity in ways that make them more expensive to serve, demand helps to make sure everyone is paying their fair share. When the demand charge was first introduced, the majority of our members saw very little change. Most members saw only a $1–2 increase or decrease in their bill monthly.
Is Demand an Added Charge?
No. The demand charge on your monthly bill was separated from the energy charge, essentially “unbundling” the details of your energy use. A traditional “blended” energy rate combines energy usage and demand into a single charge for all members. The blended rate placed an equal burden on all members for system maintenance costs despite differences in how they use energy. Under the old, blended rate some members were paying more than they should while others were not paying enough. United Power’s current rates separate demand — billed as the highest 15-minute interval of energy usage during each billing cycle — from the energy charge so members are now more fairly billed for both their usage and impact on the system.
How To Reduce My Demand
Now that you can see the impact of both the total energy you use and your highest usage intervals, you have more control over your total bill. By reducing overall energy use with simple tips like turning off devices that aren’t in use and using a programmable thermostat, you can affect your energy charge. To lower your demand charge, avoid using multiple appliances at once. Set the delay feature on your dishwasher so it runs after all the lights are off and avoid doing laundry while the air conditioner is running.
What is the Fixed Charge?
The “fixed charge” is a line item on your monthly billing statement that all members pay regardless of how much energy they use. The fixed charge is a standard amount and covers a portion of the costs for billing, collections, member services, and metering. These services are required whether you use a lot of energy, or none at all, and all residential members pay the same amount.
You can learn more about the fixed charge and other elements of your billing statement on our Understanding Your Bill page.
Member Rate Options
United Power introduced demand with a corresponding reduction in its energy charge and most members did not experience significant changes to their monthly bills. However, you may still benefit by switching to a different rate.
The cooperative offers a variety of rate options for residential members to fit the many ways members use electricity. To ask our trusted advisors if a new rate plan is right for you, schedule a phone assessment here.
Members can find more information about United Power’s demand charge — including steps you can take to control your demand and a calculator to help understand how appliances may contribute to demand — on our Understanding Demand page.
Why Members Round Up
Thursday | December 10, 2020
In November, we asked our members to tell us why they round up, and we received some tremendous responses.
Read more >
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Why United Power Plans Outages
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Monday | March 9, 2020
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You may have at one time or another received a recorded message from United Power informing you of a “preplanned” outage in your area.
You may have at one time or another received a recorded message from United Power informing you of a “preplanned” outage in your area. At the time, you may have been curious what a planned outage is and why the cooperative needs to perform them. In order to maintain the reliability of the system, sometimes repairs need to be made to crucial parts of the electric grid. Some repairs can be made without interrupting power, but at other points it either wouldn’t be possible or would be too dangerous for linemen to work while power is flowing.
While the interruption of power may sound like an inconvenience, the short outage ensures greater long-term reliability. Regular system upgrades are necessary for optimal performance. The cooperative’s engineering and operations teams are constantly reviewing the system and identifying areas of improvement or where upgrades can minimize outages while increasing both reliability and security.
Aside from the safety of you and our crews and better performance leading to greater reliability, there are a few more things you should know about preplanned outages. When one of these outages is necessary, the cooperative makes upgrades that affect as few members as possible. Rarely do preplanned outages impact more than a few members. In the rare instance a larger number of members are impacted, there will be more advanced notice. Generally, the larger the outage, the more advanced notice members will receive. Preplanned outages are also scheduled for small windows – usually no more than five hours – when most members are away from the home.
United Power also sends members prerecorded phone messages informing them of work happening in their area. It’s important to differentiate these calls from preplanned outage notices. A notice of work in your area does not always mean you will experience an interruption in power.
In order to receive notices about work in your area or preplanned outages, your contact information on file with the cooperative must be up to date. As new software becomes available, you may also have more options for how to receive important updates from United Power. However, any notice the co-op sends will be tied to the information on your account. If the information on your account, such as phone numbers and email addresses, is not current or is incorrect, you could be missing these important notices.
You can check your contact information and make updates using the free online payment portal, SmartHub, or by calling the Member Services team at 303-637-1300.
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Why We Plan Outages
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Friday | February 2, 2018
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Have you ever received a notification from United Power informing you of a “planned outage?”
Have you ever received a notification from United Power informing you of a “planned outage?” You may have wondered, “What is a planned outage?” and “Why does my electric utility need to perform one?” Occasionally, the equipment we use to bring power to your home needs to be replaced, repaired, or updated. When this happens, as a way to keep our crews and you safe, we plan an interruption to electric service.
We do our best to plan these outages during times when members will be the least inconvenienced. We also try to avoid planning these outages during winter or summer months. We understand these are peak times of the year when you depend on running your heating and cooling units the most.
While they may sound slightly inconvenient, planned outages are actually beneficial to you. Regular system upgrades are necessary for optimal performance, and they increase reliability. Repairing and upgrading our equipment is also critical to maintaining public safety. If older lines need to be replaced, we plan for it, repair or replace it, and that keeps everyone safe.
Planned outages also allow us to keep you informed of when and how long you will be without power. In most cases, we will notify you in advance, by telephone, before an outage, so you can be prepared.
We will also keep you aware of when line crews will be working in your area. Here at United Power, we want to make sure we are doing everything we can to keep you safe and to keep our system running smoothly. So the next time you hear about a planned outage, know that it is one of the best ways we can provide you with quality electric service.
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Wildfire Mitigation a Cooperative Priority
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Tuesday | September 15, 2020
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As your cooperative, United Power takes these growing threats seriously. Leadership at the cooperative has continuously embraced a proactive and progressive approach to wildfire prevention.
Wildfires have devastated parts of Colorado this year, with several blazing across the state in August. Near Grand Junction, the Pine Gulch Fire is the largest on record for the state and another near Glenwood Springs had threatened to join the list. Near Fort Collins, a third fire has even threatened parts of Poudre Valley REA’s electrical infrastructure. Although not attributed to any utility electrical system, these fires demonstrate the importance of having a developed fire mitigation plan in place for utilities like United Power, who reviews and updates its plan annually.
As your cooperative, United Power takes these growing threats seriously. Leadership at the cooperative has continuously embraced a proactive and progressive approach to wildfire prevention. United Power’s goal is the safety of its members and the protection of the communities they live in.
United Power made preparations to enhance its existing fire mitigation plan in early 2013 with a change in facility design and placement, making them more accessible and clear of potential hazards. The implementation also included an expansive vegetation management policy to keep infrastructure clear of hazards that could be easily ignited in the event of a system failure (such as a fault or equipment malfunction leading to an outage).
“As we reviewed our system design, we began to recognize the opportunity for better design methodology and the use of advanced technology to prepare for the unexpected,” said acting chief executive officer Bryant Robbins. “One of the things we heavily targeted was the prevention of wildfire risk on our system.”
Members in Coal Creek Canyon, and those driving through, may have noticed crews installing new line in parts of the canyon. This new line is an insulated conductor known as Hendrix cable, which provides a high level of protection when contact is made, such as a tree falling into the line. The strength of the line along with the covered protection goes a long way in preventing fires caused by electrical equipment in the mountain service territory. The new line has been one of the more high profile and visible elements of the cooperative’s fire mitigation plan, but the team at United Power went much further in developing system improvements to mitigate the wildfire risk to members.
Always looking for an opportunity to develop a better system, United Power became an early adopter of drone maintenance inspections and an industry leader in both system automation and the deployment of smart devices.
“These technologies are among the most innovative forms of outage management currently available to utilities,” said Engineering Director Robert Maxwell. “Their design also allows them to stop the flow of electricity to faults that could develop into fires without this technology. We’re far ahead of the curve in utilizing the latest technology when compared not just to other cooperatives but also larger electric utilities.”
Drones are able to quickly survey miles of line in a rapid period of time, freeing line crews to focus on preventable outages, which has been especially useful in the mountains where the terrain can often make pole inspections time consuming and difficult. The number of man hours saved and outages prevented from this innovative inspection format is incalculable.
Automated field devices further allow the system to identify and isolate problems to restore power quickly while minimizing the number of members affected and smart devices are able to immediately report problems back to the cooperative’s system operations. These improvements, along with the installation of advanced trip savers and fault detectors, help improve outage response and mitigate the potential for fires.
Although the current pandemic has interfered with many facets of our daily lives, United Power has continued to make progress implementing new technology onto its system to further mitigate the threat of wildfires. As the past month has shown throughout the state, a strategic fire mitigation plan is essential in Colorado.
“Wildfire preparedness is a priority for United Power, and we’ve been able to blend our efforts to mitigate fire dangers with our efforts to prevent outages,” said Robbins. “As our numbers continue to improve, we’ll also continue looking for the best opportunities to better serve our members, both safely and affordably.”
For more information about United Power’s fire mitigation improvements, go to Fire Mitigation.
