When winter temperatures drop and storms hit, it can be challenging to stay safe and warm. Winter storm severity can vary depending on where you live, but United Power cares about your safety, and we want you to be prepared.
Heavy snow and wind can lead to downed power lines, leaving co-op members without power. During extremely low temperatures, this can be dangerous. During a power outage, our crews will continue to work as quickly and safely as possible to restore power.
There are a few things you can do to prepare yourself:
Stay warm – Plan to use a safe alternate heating source, such as a fireplace or wood-burning stove during a power outage. These are great options to keep you and your loved ones warm, but exercise caution when using, and never leave the heating source unattended. If you are using gasoline-, propane- or natural gas-burning devices to stay warm, never use them indoors. Remember that fuel- and wood-burning sources of heat should always be properly ventilated. Always read the manufacturer’s directions before using.
Stay fed – The CDC recommends having several days’ supply of food that does not need to be cooked handy. Crackers, cereal, canned goods and bread are good options. Five gallons of water per person should also be available in the event of an extended power outage.
Stay safe – When an outage occurs, it usually means power lines are down or equipment is damaged. It is best not to travel during winter storms, but if you must, bring a survival kit along, and do not travel alone. If you encounter downed lines or debris in lines, always assume the lines are live. Stay as far away from the downed lines as possible, and report the situation to our dispatchers by calling 303-637-1350 if possible.
Winter weather can be unpredictable and dangerous, and planning ahead can often be the difference between life and death. United Power is ready for what Mother Nature has in store, and we want you to be ready, too. For more winter safety tips, visit www.ready.gov/winter-weather.
In the event of an outage, please know that our crews are working as quickly as is safely possible to restore your power.
If Your Power is Off
Verify that your entire house is out and that you haven’t just blown a fuse or tripped a circuit breaker.
If your power remains out for longer than a few minutes, or to report an electrical safety hazard, please call United Power’s Outage Line at 303-637-1350 or login to SmartHub. If the outage is widespread, our phone lines may be busy when you call.
When you call to report an outage, please provide as many details as possible. If you heard a loud bang, or your power is out but your neighbors have power, let us know. The information you supply will help us in our efforts to promptly restore electricity.