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Electricity-Dependent Medical Devices

Tuesday | February 18, 2020
All News

United Power strives to provide reliable power to its members. At times, however, circumstances may arise that lead to an interruption in power, such as standard maintenance improvements to our system, or an outage, caused by a number of events such as severe weather. When an outage does occur, the cooperative is quick to dispatch linemen to safely restore power to its members as quickly as possible. 

Some outages, however, can create situations that require an extended time to resolve. These kinds of outages can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on electricity for operation, such as oxygen generators, kidney dialysis machines or respirators, it’s important to put together a plan for a power outage before it happens. 

Have a Backup Plan for Prolonged Outages

United Power can’t guarantee your service won’t be interrupted by scheduled maintenance or an outage. In the event of an outage, we recommend you plan for how to respond. 

Register with United Power. United Power can place a flag on the accounts of members who utilize special medical equipment, allowing us to contact you in an unplanned outage and before a planned outage.

Have a Power Backup. Outages can happen at a moment’s notice and without warning. Though the cooperative makes every effort to quickly restore power, we cannot provide a specific time frame for when your power will be restored. If you use medical equipment, consider obtaining a power back-up, such as a battery or generator, in the case of an extended outage. 

Plan for Evacuation. In the worst case event, such as a significant weather crisis like a blizzard or flood, prepare to evacuate to an alternate location. These events can result in outages lasting several days. 

How You Can Help

If you do experience an outage or other electrical emergency, always report it. Do not assume United Power knows about your outage. You can report your outage by logging into our online portal available at www.unitedpower.com/smarthub or by calling our outage reporting line at 303-637-1350. 

More information about medically necessary devices can be found on our Medical Devices page.

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United Power
500 Cooperative Way
Brighton, CO 80603

Member Services: 303-637-1300
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Report an Outage: 303-637-1350

©2023 United Power. Your Local Electric Cooperative.

  • My Cooperative
    • Your Cooperative
      • About Your Cooperative
      • Innovating Energy
      • Board Of Directors
      • Cooperative Leadership
      • From Your President & CEO
      • Our Cooperative Roadmap
      • Bylaws, Rates & Tariffs
    • Member Benefits
      • Annual Meeting & Director Election
      • Capital Credits
      • Member Discount Program
      • Member Choice Grants
  • My Account
    • Payments & Billing
      • Online Account Login
      • Payment & Billing Options
      • Update Your Account
      • Understanding Your Bill
      • Understanding Demand
      • Power Portal
      • Billing Assistance
    • Start, Stop or Transfer
      • Start or Transfer Service
      • Deposits & Fees
      • Member Handbook
      • Stop Service
  • New Construction
    • Construction Projects
    • New Construction Application
    • Contact A Project Coordinator
  • Outage & Safety
    • Outages
      • Outage Center
      • Report An Outage
      • Outage Map
      • Report Streetlight Problem
    • Safety
      • Public Safety Demonstrations
      • Fire Mitigation
      • Vegetation Management
      • Dig Safe, Plant Safe
      • Portable Generators
      • Safety Tips & Resources
  • Energy Programs
    • Programs
      • Managing My Energy
      • Rebates & Programs
      • Power Portal
      • Commercial Programs & Services
    • Energy Options
      • Residential Rates
      • Going Solar
      • Electric Vehicles
      • Smart Rewards
      • Green Power Partners
  • News & Community
    • Co-op News
      • Recent News
      • United Newsline
      • United Power Pride
      • Reader Rewards
      • Annual Reports
      • Media Contacts
    • My Community
      • Get Involved
      • Scholarships
      • Youth Trips
      • Operation Round Up
      • Member Choice Grants
      • Sponsorships