Do you pay your United Power using a bill pay service from your bank? Remember that you are responsible for making sure that the payment is being sent to the correct account. Bill pay is a function of your bank account, and United Power can not help you if a payment is sent to an incorrect address.
Both the utilities that serve you and the financial services industry are constantly updating processes and sometimes that includes changes in routing numbers or to addresses where bill payments are sent. If you haven’t checked your bill payment addresses recently, we recommend you take a few minutes to review those payments including your United Power bill.
Where Should Your Payment be Sent?
United Power bill payments should be sent to:
United Power
PO Box 173703
Denver, CO 80217-3703
What Can I Do If My Payment Was Sent to a Different Address?
We recommend contacting your bank to determine what happened to your payment. United Power is unable to access your bank account or assist you in changing bill pay details on your personal account. If you have fallen behind on your United Power account because of a misdirected payment, please contact us to let us know you are working with your bank to correct the issue.
Is There Another Way to Pay My United Power Bill?
United Power offers several ways to pay your bill. You can make a simple one-time payment through our Pay Now link, set up auto pay, or even explore our Pay as You Go program. Learn more about each of these options on our website, or contact one of our Member Services Representatives to help you understand and access any of these options. Of course we also accept payments in person during business hours at our Brighton Office, or you can use a payment kiosk at our Brighton, Carbon Valley, Ft. Lupton or Coal Creek Canyon kiosk locations. These self-serve kiosks are open outside of normal business hours, including weekends. Available hours for each kiosk vary, so check out their open times on our website.