Updated Roadmap is Collective Vision to Successfully Deliver on Co-op’s Mission

United Power debuted its landmark action plan for preparing and adapting to industry changes nearly three years ago as it was about to enter new territory as an independent electric utility. Our Cooperative Roadmap (Roadmap) was a coordinated effort by co-op staff to identify a collective vision to guide the utility’s future decisions. The action plan is ever-evolving, proactively responding to anticipated shifts in the electric industry, and ensures United Power maintains its competitive advantage as an industry leader in power supply innovation, system performance, and member satisfaction. 

It was the strategic direction provided in the Roadmap’s first iteration that helped United Power secure a diverse portfolio of power supply agreements to meet the cooperative’s needs as it grows over the next several years. These agreements have already reduced the cooperative’s greenhouse gas emissions by 26% since May. United Power’s commitment to reducing emissions was a driving factor in obtaining nearly $262 million through the Empowering Rural America (New ERA) Program to support its clean energy transition. The Roadmap was also pivotal in providing investor confidence to help finance the move toward independence, deploying an innovative battery energy storage system to mitigate peak costs, and breaking ground on a natural gas plant to ensure resource adequacy and flexibility. 

Five guiding principles were identified to help the cooperative define, implement, and evaluate the Roadmap’s focus areas:

• Safety. Prioritize safety in every decision and action. Safety is reflected in every aspect of United Power’s operations by fostering a culture of transparency, trust, and teamwork.
• Reliability. Striving to deliver high-quality, uninterrupted service to members through the design, operation, protection, and maintenance of a robust and resilient electric distribution system. 
• Affordability. Commitment to securing fair and competitive wholesale rates, managing costs, and responsibly allocating those costs across the membership with stable and transparent rate options.
• Flexibility. Demonstrate maximum agility and adaptiveness through forward-looking plans, versatile and innovative programs and business models, and diverse power supply options as the cooperative responds to changes in its environment and the needs of members and communities.
• Responsibility. Act ethically, sustainably, and in the best interest of members and communities as the cooperative manages operations and secures resources. 

The four strategic focus areas identified in the first version of the Roadmap remain relatively the same in the updated Roadmap, stretching across all the core functions of the cooperative, including power supply; system reliability and resiliency; data safety and security; and member programs and community engagement. 

Empower and Engage with Members and Communities

Electric cooperatives are owned by the members they serve, which means the members are not just consumers but stakeholders in the cooperative’s success. 

Members can vote for who represents them on the United Power Board of Directors through the annual Director Election, but the cooperative also gives back to the community in many ways.

United Power is a community partner, helping them establish their goals and visions. This includes understanding the unique needs and challenges of the communities and businesses the cooperative serves. The co-op supports the economic vitality of local communities through collaboration with local leaders and economic development organizations on growth initiatives and assists businesses with energy advice and expertise to help them meet legislative and regulatory targets. 

Provide Flexible, Affordable, Responsible Power and Services

As the needs of the distribution system have increased, so has the need for United Power to evolve and optimize the supply of power and services to its members.

Becoming an independent electric utility provided United Power with more flexibility over its power supply options. The cooperative added more than 110 MW of battery energy storage to its distribution system last year and broke ground on an innovative gas peaking plant for an additional 160 MW of resource adequacy. The cooperative continues to pursue cost efficient power supply contracts while limiting greenhouse gas emissions.

Continuously Optimize the Electric Distribution System

The optimization of the electric distribution system is paramount as the cooperative confronts increasing demands and complexities driven by rapid electrification, the integration of distributed energy resources, and the evolving expectation of members.

United Power has experienced consecutive years of record-breaking reliability, ranking among the best electric utilities in the country. The cooperative’s strategic maintenance plan and innovative system design continue to provide positive results and demonstrate remarkable success. 

Achieve and Maintain Business Agility and Resilience

Business agility and resilience are key investments of United Power’s strategic and operational plans. 

Advancing technologies play a critical role in how United Power responds to and prevents outages. The cooperative is working to replace its distributed energy resource management system by early 2026 to better manage system operations and plans to roll out new tools to better manage materials and projects. 

Our Cooperative Roadmap, along with news and updates about its implementation, can be found here.