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logo

500 Cooperative Way
Brighton, CO 80603

Member Services: 
303-637-1300
E-mail Member Services

Report an Outage: 
303-637-1350

Home
Account Login
Contact Us
  • My Account
      1. Manage Account
        1. Online Account Services
        2. Payment & Billing Options
        3. Update Your Account
        4. Understanding Your Bill
        5. Understanding Demand
        6. Right-of-Way & Easements
        7. Billing Assistance
      2. Start, Stop or Transfer
        1. Start or Transfer Service
        2. Deposits & Fees
        3. Member Handbook
        4. Stop Service
      3. Quick Links
        1. Account Login
        2. Pay Now
        3. Outage Center
        4. Start, Stop, Transfer Service
        5. Contact Us
  • My Energy
      1. My Energy
        1. Managing Your Energy
        2. Rebates & Programs
        3. Usage Explorer
        4. Commercial Programs
        5. Rates
      2. Energy Options
        1. Electric Vehicles
        2. Going Solar
        3. Smart Rewards
        4. Green Power Partners
      3. Quick Links
        1. Account Login
        2. Pay Now
        3. Outage Center
        4. Start, Stop, Transfer Service
        5. Contact Us
  • Outage & Safety
      1. Outages
        1. Outage Center
        2. Report An Outage
        3. Outage Map
        4. Report Streetlight Problem
        5. Special Notices
      2. Safety
        1. Public Safety Demonstrations
        2. Wildfire Mitigation
        3. Vegetation Management
        4. Fire Safety & Power Outages
        5. Dig Safe, Plant Safe
        6. Portable Generators
        7. Safety Tips & Resources
      3. Quick Links
        1. Account Login
        2. Pay Now
        3. Outage Center
        4. Start, Stop, Transfer Service
        5. Contact Us
  • New Construction
      1. Construction Projects
        1. Construction Projects
        2. New Construction Application
        3. Contact A Project Manager
      2. Construction Guides
        1. Service Installation Guide
        2. Construction Unit Guide
      3. Quick Links
        1. Account Login
        2. Pay Now
        3. Outage Center
        4. Start, Stop, Transfer Service
        5. Contact Us
  • News & Community
      1. Co-op News
        1. Recent News
        2. United Newsline
        3. United Power Pride
        4. Reader Rewards
        5. Cooperative Reports
        6. Media Contacts
      2. My Community
        1. Get Involved
        2. Scholarships
        3. Youth Trips
        4. Operation Round Up
        5. Member Choice Grants
        6. Sponsorships
      3. Quick Links
        1. Account Login
        2. Pay Now
        3. Outage Center
        4. Start, Stop, Transfer Service
        5. Contact Us
  • About Us
      1. Your Cooperative
        1. About United Power
        2. Innovating Energy
        3. Cooperative Leadership
        4. From Your President & CEO
        5. Our Cooperative Roadmap
        6. Bylaws, Rates, & Tariffs
        7. Legal Notices
      2. Member Benefits
        1. Annual Meeting & Director Election
        2. Capital Credits
        3. Member Discount Program
        4. Member Choice Grants
      3. Quick Links
        1. Account Login
        2. Pay Now
        3. Outage Center
        4. Start, Stop, Transfer Service
        5. Contact Us
  1. Days of Service Returns

    11/18/2025 - 04:07 PM
    Days of Service Returns Tuesday | November 18, 2025 More than 90 employees volunteered at eight local organizations in October. Read more >
  2. December Message from Mark A. Gabriel

    12/01/2025 - 02:23 PM
    December Message from Mark A. Gabriel Monday | December 1, 2025 A message to United Power members from the cooperative's President & Chief Executive Officer. Read more >
  3. December Message from Mark A. Gabriel

    12/03/2024 - 10:04 AM
    Title December Message from Mark A. Gabriel /sites/default/files/styles/news_card_553x430_/public/news/CEO_Message_85.jpg?h=45932144&itok=fpbFupeq Tuesday | December 3, 2024 Card Teaser A message to United Power members from the cooperative's President & Chief Executive Officer. No one dislikes power outages more than those of us in the electric utility business. In a world of increasing dependence on quality electric power, the task of keeping the lights on is more critical — and challenging — every day. Coupled with the dramatic increase in electrification across dozens of industries and businesses, our members’ requirements for reliable supply increases with each passing day. More people working from home, spurred by the pandemic, has only exacerbated the need for greater reliability — and its cousin, resiliency.  The only business I know that measures as many statistical categories as the electric industry is baseball, where every play is broken down into records dating back decades. Balls, strikes, batting percentages, hits with runners in scoring position — even the number of strikes versus balls — are all analyzed and used to change the game.  Our “batting averages” in the electric industry are things like SAIDI* (the duration of outages), SAIFI* (frequency of outages), and MAIFI* (momentary average interruption frequency). We measure and report on dozens of indices and make investments to continuously improve. We call balls and strikes on ourselves as we get better. It is also why we keep investing in new technologies, such as our outage management system, and have expanded how we use data from our advanced metering infrastructure and Supervisory Control and Data Acquisition (SCADA) system. We mine the alphabet soup of technologies in the never-ending pursuit to keep the lights on.  However, even with our efforts, any outage or momentary blip can cause headaches. That is why we work so diligently to manage our system to avoid such incidents. Why do the lights “go out” unexpectedly? United Power’s leading causes of outages are critters and crashes, followed by weather and equipment failure. Sometimes our transmission providers have incidents. There are also certain times we must take outages to upgrade equipment. Much of our system is underground — a tremendous investment, but one that pays dividends over time. But even undergrounding electrical service does not make the system immune from outages. In fact, underground faults can be more difficult to find and take more time to repair. Digitalization of our lives has also made the quality of power more challenging. Older lights, motors, and machinery had a wide range of electric tolerance. This was as true in the home as it was in industry. Today’s digitalized equipment means the tolerance of even a temporary dip in power can make a difference. Some additional sensitivity comes from things like new refrigerators which try to match the motor size to load for energy efficiency, but also tolerates less voltage fluctuations. Think back to refrigerators that last 20 years or more versus today. United Power operates at the distribution level, or the wires that bring electricity directly to homes and businesses. We strive to keep the lights on. In the past, 99.99% of ASAI* (average system “up time”) was sufficient. That meant, on average, just eight minutes of outage time per year, which was acceptable in the past but challenging in today’s digital environment. While 99.99% is good for many things, 99.999% is even better, meaning just eight seconds of outage time. Even that, however, is not fault tolerant enough in some situations. There is a very real limitation to what is possible across a large distribution network serving a significant number of varying electric loads.  It is therefore important to understand that while we do everything possible to keep the electrons flowing, there are limitations across this broad system. It is why even in our cooperative offices every computer has a backup power supply, and our building has a backup generator. Winter weather is upon us, and we will work to keep the lights on. This is only possible due to the brave women and men of United Power who work diligently though snow, sleet, and freezing rain to restore power. As always, please feel free to reach out to me with your questions, comments, and concerns.
  4. December Message from Mark A. Gabriel

    12/04/2023 - 02:21 PM
    December Message from Mark A. Gabriel Monday | December 4, 2023 A message to United Power members from the cooperative's President & Chief Executive Officer. Read more >
  5. December Message from Mark A. Gabriel

    02/01/2022 - 09:52 AM
    December Message from Mark A. Gabriel Wednesday | December 1, 2021 A message to United Power members from the cooperative's President & Chief Executive Officer. Read more >
  6. Decking the Halls Safely

    11/14/2019 - 08:37 AM
    Decking the Halls Safely Thursday | November 14, 2019 The holiday season is quickly approaching, and with it the time to put up festive lights, both indoors and outdoors, to enjoy along with the holiday season. Read more >
  7. Demand & Summer Heat

    06/01/2020 - 12:51 PM
    Demand & Summer Heat Monday | June 1, 2020 With more people expected to work from home this summer, temperatures might not be the only thing rising. Read more >
  8. Democracy at the Cooperative

    02/25/2021 - 06:00 AM
    Democracy at the Cooperative Friday | February 14, 2025 United Power members’ votes in the Director Election determine who represents them on the co-op's Board. Read more >
  9. Democracy at the Cooperative

    02/11/2020 - 09:50 AM
    Democracy at the Cooperative Tuesday | February 11, 2020 Each year our members’ votes in the director election determine who will represent them on the co-op’s board. Read more >
  10. Director Candidate Statements

    03/20/2020 - 01:46 PM
    Director Candidate Statements Friday | March 20, 2020 There are four director seats up for election at the 2020 Annual Meeting. Director positions in the South, East, West and Mountain districts are up for three-year terms. Read more >
  11. Dirt, Dust, and Electricity

    10/28/2025 - 08:28 AM
    Dirt, Dust, and Electricity Tuesday | October 28, 2025 United Power sent aid to help provide power to the Navajo Nation. Read more >
  12. Does Your Family Have a Disaster Plan?

    09/21/2020 - 10:22 AM
    Does Your Family Have a Disaster Plan? Tuesday | September 8, 2020 September is National Preparedness Month. Disasters don't wait. Make a plan; be prepared. Read more >

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  • Last page Last »
  1. Days of Service Returns

    11/18/2025 - 04:07 PM
    Days of Service Returns Tuesday | November 18, 2025 More than 90 employees volunteered at eight local organizations in October. Read more >
  2. December Message from Mark A. Gabriel

    12/01/2025 - 02:23 PM
    December Message from Mark A. Gabriel Monday | December 1, 2025 A message to United Power members from the cooperative's President & Chief Executive Officer. Read more >
  3. December Message from Mark A. Gabriel

    12/03/2024 - 10:04 AM
    Title December Message from Mark A. Gabriel /sites/default/files/styles/news_card_553x430_/public/news/CEO_Message_85.jpg?h=45932144&itok=fpbFupeq Tuesday | December 3, 2024 Card Teaser A message to United Power members from the cooperative's President & Chief Executive Officer. No one dislikes power outages more than those of us in the electric utility business. In a world of increasing dependence on quality electric power, the task of keeping the lights on is more critical — and challenging — every day. Coupled with the dramatic increase in electrification across dozens of industries and businesses, our members’ requirements for reliable supply increases with each passing day. More people working from home, spurred by the pandemic, has only exacerbated the need for greater reliability — and its cousin, resiliency.  The only business I know that measures as many statistical categories as the electric industry is baseball, where every play is broken down into records dating back decades. Balls, strikes, batting percentages, hits with runners in scoring position — even the number of strikes versus balls — are all analyzed and used to change the game.  Our “batting averages” in the electric industry are things like SAIDI* (the duration of outages), SAIFI* (frequency of outages), and MAIFI* (momentary average interruption frequency). We measure and report on dozens of indices and make investments to continuously improve. We call balls and strikes on ourselves as we get better. It is also why we keep investing in new technologies, such as our outage management system, and have expanded how we use data from our advanced metering infrastructure and Supervisory Control and Data Acquisition (SCADA) system. We mine the alphabet soup of technologies in the never-ending pursuit to keep the lights on.  However, even with our efforts, any outage or momentary blip can cause headaches. That is why we work so diligently to manage our system to avoid such incidents. Why do the lights “go out” unexpectedly? United Power’s leading causes of outages are critters and crashes, followed by weather and equipment failure. Sometimes our transmission providers have incidents. There are also certain times we must take outages to upgrade equipment. Much of our system is underground — a tremendous investment, but one that pays dividends over time. But even undergrounding electrical service does not make the system immune from outages. In fact, underground faults can be more difficult to find and take more time to repair. Digitalization of our lives has also made the quality of power more challenging. Older lights, motors, and machinery had a wide range of electric tolerance. This was as true in the home as it was in industry. Today’s digitalized equipment means the tolerance of even a temporary dip in power can make a difference. Some additional sensitivity comes from things like new refrigerators which try to match the motor size to load for energy efficiency, but also tolerates less voltage fluctuations. Think back to refrigerators that last 20 years or more versus today. United Power operates at the distribution level, or the wires that bring electricity directly to homes and businesses. We strive to keep the lights on. In the past, 99.99% of ASAI* (average system “up time”) was sufficient. That meant, on average, just eight minutes of outage time per year, which was acceptable in the past but challenging in today’s digital environment. While 99.99% is good for many things, 99.999% is even better, meaning just eight seconds of outage time. Even that, however, is not fault tolerant enough in some situations. There is a very real limitation to what is possible across a large distribution network serving a significant number of varying electric loads.  It is therefore important to understand that while we do everything possible to keep the electrons flowing, there are limitations across this broad system. It is why even in our cooperative offices every computer has a backup power supply, and our building has a backup generator. Winter weather is upon us, and we will work to keep the lights on. This is only possible due to the brave women and men of United Power who work diligently though snow, sleet, and freezing rain to restore power. As always, please feel free to reach out to me with your questions, comments, and concerns.
  4. December Message from Mark A. Gabriel

    12/04/2023 - 02:21 PM
    December Message from Mark A. Gabriel Monday | December 4, 2023 A message to United Power members from the cooperative's President & Chief Executive Officer. Read more >
  5. December Message from Mark A. Gabriel

    02/01/2022 - 09:52 AM
    December Message from Mark A. Gabriel Wednesday | December 1, 2021 A message to United Power members from the cooperative's President & Chief Executive Officer. Read more >
  6. Decking the Halls Safely

    11/14/2019 - 08:37 AM
    Decking the Halls Safely Thursday | November 14, 2019 The holiday season is quickly approaching, and with it the time to put up festive lights, both indoors and outdoors, to enjoy along with the holiday season. Read more >
  7. Demand & Summer Heat

    06/01/2020 - 12:51 PM
    Demand & Summer Heat Monday | June 1, 2020 With more people expected to work from home this summer, temperatures might not be the only thing rising. Read more >
  8. Democracy at the Cooperative

    02/25/2021 - 06:00 AM
    Democracy at the Cooperative Friday | February 14, 2025 United Power members’ votes in the Director Election determine who represents them on the co-op's Board. Read more >
  9. Democracy at the Cooperative

    02/11/2020 - 09:50 AM
    Democracy at the Cooperative Tuesday | February 11, 2020 Each year our members’ votes in the director election determine who will represent them on the co-op’s board. Read more >
  10. Director Candidate Statements

    03/20/2020 - 01:46 PM
    Director Candidate Statements Friday | March 20, 2020 There are four director seats up for election at the 2020 Annual Meeting. Director positions in the South, East, West and Mountain districts are up for three-year terms. Read more >
  11. Dirt, Dust, and Electricity

    10/28/2025 - 08:28 AM
    Dirt, Dust, and Electricity Tuesday | October 28, 2025 United Power sent aid to help provide power to the Navajo Nation. Read more >
  12. Does Your Family Have a Disaster Plan?

    09/21/2020 - 10:22 AM
    Does Your Family Have a Disaster Plan? Tuesday | September 8, 2020 September is National Preparedness Month. Disasters don't wait. Make a plan; be prepared. Read more >

Pagination

  • First page « First
  • Previous page ‹ Previous
  • …
  • Page 15
  • Page 16
  • Page 17
  • Page 18
  • Current page 19
  • Page 20
  • Page 21
  • Page 22
  • Page 23
  • …
  • Next page Next ›
  • Last page Last »

United Power White Logo

500 Cooperative Way
Brighton, CO 80603

Member Services: 
303-637-1300
E-mail Member Services

Report an Outage: 
303-637-1350

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