Managing My SolarMyGen through the Power Portal
MyGen offers United Power members with solar energy systems the convenience of viewing solar production data and energy consumption information in one online portal. With MyGen, you will not have to manually merge data provided by solar contractors with the net metering energy information from United Power to see your complete energy picture. Simply visit the Power Portal to monitor your solar production in the same place you gather your consumption history.
Media Contacts
United Power is dedicated to assisting the news media in disseminating important information as quickly and accurately as possible. Whether you are in need of information about an electrical outage or a popular member event, we are available to answer your questions. Our Communications Department is ready 24 hours a day, seven days a week, to assist the media with any electric utility information.
Media Inquiries
Please call 303-659-0551 and ask for either:
Trista Fugate, Senior Vice President and Chief Marketing Officer
Heidi Storz, Communications Director
You may also find pertinent information on the following pages:About UsAnnual MeetingAnnual ReportsOutage UpdatesNews Feed
Medical Devices
United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it’s important for you to put together a power outage plan before a disaster.
Have a Back-up Plan for Prolonged Power Outages
No utility can guarantee uninterrupted service, and following a disaster, your power could be out for several days. If you use electric-dependent medical equipment, we recommend you have a back-up plan for responding to a power outage. The following tips are good considerations when you are making your power outage plan:
Before disaster strikes, register with United Power. A “medical alert flag” will be placed on your account so United Power can contact you in an unplanned outage and before a planned outage.
If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
For extended outages, you may want to have a plan for evacuation to another location.
Keep a full charge on devices that will maintain power to your equipment during electric outages.
Install a special alarm so someone will be awakened if electric service is interrupted during the night.
Purchase extra batteries for battery-operated medical or assistive technology devices.
Sign up to receive emergency emails and text messages from your local government alert system.
How United Power can Help Members with Electricity-Dependent Medical Devices:
Members can request that United Power ‘flag’ your account with a Medical Alert priority. A ‘Medical Alert flag’ on your account indicates to our employees that someone in your home has special medical needs. A Medical Alert designation does not guarantee against power interruptions, but be assured that in the event of a power outage, our crews are working to restore service as quickly as possible.
Keep your contact information associated with your electric account up-to-date so United Power can reach you in the event of an outage or emergency.
How You can Help United Power Restore Power Quickly & Safely:
Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
If you use a generator for back-up power, please notify United Power and use appropriate safety precautions to protect our crews who could be working on the line.
Download Medical Back-Up Plan ChecklistSurviving in Place - Colorado's Battery Back-Up Program
Recognizing the importance of preparedness for individuals on life-sustaining medical equipment, the Department of Health Care Policy and Financing has a program to distribute battery-based power backup systems to eligible Coloradans. If you are a qualified Health First Colorado (Colorado’s Medicaid program) participant, you may qualify for assistance in obtaining a battery-powered backup system.
Learn More and Apply
Member Assistance Resources
If you are experiencing a hardship that is preventing you from making your payment in full or you would like information on payment or billing options, please contact a Member Services Representative via email or phone at 303-637-1300. Below are a few billing options for members who need more flexible payment arrangements.
Member BenefitsYou Belong Here
As a customer of United Power, you are a member-owner of a not-for-profit electric cooperative. We have been delivering co-op power to homes, farms, businesses, and industries along Colorado's northern Front Range for more than 85 years. We are one of the fastest-growing electric distribution cooperatives in the country, and we are proud of our reliable service record, fostering relationships in the communities we serve, and our dedication to innovative energy programs.
Your cooperative membership comes with an assurance that we will work diligently to provide reliable electric service and several other valuable member benefits.
Member Choice GrantsPowering Positivity
Within our service territory there are several nonprofit organizations that bring value to the community or communities they help support. Member Choice Grants allow our members to nominate a nonprofit organization within the cooperative's service territory to receive grant funds from United Power. These grants will help them continue to work toward accomplishing their mission and serve the local community. In this way, we are able to support the causes our members truly care about.
Nominating an organization to receive a Member Choice Grant is as simple as filling out the form below and providing a brief reason why you feel the organization should receive the grant.
In 2024, United Power awarded six nonprofit organizations nominated by our members with a $2,000 Member Choice Grant, announced in the United Newsline.
Message From Our CEOMessage From Your President & CEOA Letter to Members
Engaging with our communities is the best part of working for a cooperative. Whether it is answering a direct question from one of our members, supporting local fairs and festivals, or receiving input from our key accounts at quarterly meetings, the insight you provide helps us understand and respond to member needs. Listening to your needs is a critical component of how we operate.
Since I joined United Power in early 2021, we have seen amazing and continued growth. Loads have increased by more than 31% and our projected peak this summer is nearly 700 MW (for context, 1 MW is enough to power 700–1,000 average-sized homes). We have also added nearly 20,000 new meters, which is the size of an average cooperative in the United States. Annually, we add as many members as some smaller U.S. cooperatives have in total.
Ensuring we have sufficient power supply to serve growing loads now and for years to come meant we needed to expand our portfolio of power projects. Our power comes from a variety of technologies, ranging from hydropower and natural gas to solar and battery storage, bringing reliability and resilience to our distribution system and our members. And, of course, many members have added their own solar and storage resources and drive electric vehicles (EV). United Power’s service territory has among the highest penetration of residential solar in the nation and more than 8,000 EVs.
The cooperative is fortunate to have a growing and well-diversified membership base nearly evenly split between oil and gas, commercial and industrial, and residential and small commercial. This allows for a balanced load factor on our system, resulting in high utilization of the electricity we provide for members.
Recently, we have had conversations with our oil and gas members to understand their needs and how we can support them as they strive to meet state regulations. Electrification of the oil and gas industry provides a cleaner way of producing their products and a more efficient use of resources, as is true of many parts of society. Closely coordinating with these members means we can leverage our reduced-carbon generating resources in alignment with their needs.
Data centers are also expanding their footprint in our territory. While some utilities are challenged by the influx of these energy-intensive operations, we encourage these potential members to work with us in a coordinated fashion that aligns with the concept of “growth pays,” as well as our move to expanding our distribution system operator plans.
It is especially important that we hear from our members directly about our $262 million grant through the Empowering Rural America (New ERA) program. One of the cornerstones of the program has been developing our Community Benefit Plan (CBP). We are asking for your input on how our CBP initiatives can help local communities. Our first outreach was at Brighton Summerfest in early June, where dozens of members “voted” for their top three (out of seven) projects to be implemented as part of the CBP. There will be additional opportunities throughout the summer to participate, including multiple days at the Adams County Fair. Members may also let us know their favorite projects on the co-op website. We want to hear from you!
It is a privilege to work with the tremendous people here at United Power, supported by an active and engaged Board of Directors, as we enact Our Cooperative Roadmap. Engaging with our members makes us strong.
As always, please feel free to reach out with your questions, comments, or concerns or if you would like to discuss the CBP or New ERA grant program. I enjoy hearing from you and appreciate your continued support. Have a safe and enjoyable summer.
Meter Disconnects, Upgrades, and TamperingMeter Disconnects
United Power will help coordinate service disconnects for members performing tree trimming, home renovation projects, system upgrades, or any other work that requires temporary interruptions. Please contact the cooperative to schedule service disconnects at your home or business prior to work being conducted.
Contact a member services representative with any questions about service disconnects at 303-637-1300.
Members and member-hired electricians or contractors are not authorized to tamper, disconnect, or otherwise bypass United Power meters.
Managing My SolarMyGen through the Power Portal
MyGen offers United Power members with solar energy systems the convenience of viewing solar production data and energy consumption information in one online portal. With MyGen, you will not have to manually merge data provided by solar contractors with the net metering energy information from United Power to see your complete energy picture. Simply visit the Power Portal to monitor your solar production in the same place you gather your consumption history.
Media Contacts
United Power is dedicated to assisting the news media in disseminating important information as quickly and accurately as possible. Whether you are in need of information about an electrical outage or a popular member event, we are available to answer your questions. Our Communications Department is ready 24 hours a day, seven days a week, to assist the media with any electric utility information.
Media Inquiries
Please call 303-659-0551 and ask for either:
Trista Fugate, Senior Vice President and Chief Marketing Officer
Heidi Storz, Communications Director
You may also find pertinent information on the following pages:About UsAnnual MeetingAnnual ReportsOutage UpdatesNews Feed
Medical Devices
United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it’s important for you to put together a power outage plan before a disaster.
Have a Back-up Plan for Prolonged Power Outages
No utility can guarantee uninterrupted service, and following a disaster, your power could be out for several days. If you use electric-dependent medical equipment, we recommend you have a back-up plan for responding to a power outage. The following tips are good considerations when you are making your power outage plan:
Before disaster strikes, register with United Power. A “medical alert flag” will be placed on your account so United Power can contact you in an unplanned outage and before a planned outage.
If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
For extended outages, you may want to have a plan for evacuation to another location.
Keep a full charge on devices that will maintain power to your equipment during electric outages.
Install a special alarm so someone will be awakened if electric service is interrupted during the night.
Purchase extra batteries for battery-operated medical or assistive technology devices.
Sign up to receive emergency emails and text messages from your local government alert system.
How United Power can Help Members with Electricity-Dependent Medical Devices:
Members can request that United Power ‘flag’ your account with a Medical Alert priority. A ‘Medical Alert flag’ on your account indicates to our employees that someone in your home has special medical needs. A Medical Alert designation does not guarantee against power interruptions, but be assured that in the event of a power outage, our crews are working to restore service as quickly as possible.
Keep your contact information associated with your electric account up-to-date so United Power can reach you in the event of an outage or emergency.
How You can Help United Power Restore Power Quickly & Safely:
Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
If you use a generator for back-up power, please notify United Power and use appropriate safety precautions to protect our crews who could be working on the line.
Download Medical Back-Up Plan ChecklistSurviving in Place - Colorado's Battery Back-Up Program
Recognizing the importance of preparedness for individuals on life-sustaining medical equipment, the Department of Health Care Policy and Financing has a program to distribute battery-based power backup systems to eligible Coloradans. If you are a qualified Health First Colorado (Colorado’s Medicaid program) participant, you may qualify for assistance in obtaining a battery-powered backup system.
Learn More and Apply
Member Assistance Resources
If you are experiencing a hardship that is preventing you from making your payment in full or you would like information on payment or billing options, please contact a Member Services Representative via email or phone at 303-637-1300. Below are a few billing options for members who need more flexible payment arrangements.
Member BenefitsYou Belong Here
As a customer of United Power, you are a member-owner of a not-for-profit electric cooperative. We have been delivering co-op power to homes, farms, businesses, and industries along Colorado's northern Front Range for more than 85 years. We are one of the fastest-growing electric distribution cooperatives in the country, and we are proud of our reliable service record, fostering relationships in the communities we serve, and our dedication to innovative energy programs.
Your cooperative membership comes with an assurance that we will work diligently to provide reliable electric service and several other valuable member benefits.
Member Choice GrantsPowering Positivity
Within our service territory there are several nonprofit organizations that bring value to the community or communities they help support. Member Choice Grants allow our members to nominate a nonprofit organization within the cooperative's service territory to receive grant funds from United Power. These grants will help them continue to work toward accomplishing their mission and serve the local community. In this way, we are able to support the causes our members truly care about.
Nominating an organization to receive a Member Choice Grant is as simple as filling out the form below and providing a brief reason why you feel the organization should receive the grant.
In 2024, United Power awarded six nonprofit organizations nominated by our members with a $2,000 Member Choice Grant, announced in the United Newsline.
Message From Our CEOMessage From Your President & CEOA Letter to Members
Engaging with our communities is the best part of working for a cooperative. Whether it is answering a direct question from one of our members, supporting local fairs and festivals, or receiving input from our key accounts at quarterly meetings, the insight you provide helps us understand and respond to member needs. Listening to your needs is a critical component of how we operate.
Since I joined United Power in early 2021, we have seen amazing and continued growth. Loads have increased by more than 31% and our projected peak this summer is nearly 700 MW (for context, 1 MW is enough to power 700–1,000 average-sized homes). We have also added nearly 20,000 new meters, which is the size of an average cooperative in the United States. Annually, we add as many members as some smaller U.S. cooperatives have in total.
Ensuring we have sufficient power supply to serve growing loads now and for years to come meant we needed to expand our portfolio of power projects. Our power comes from a variety of technologies, ranging from hydropower and natural gas to solar and battery storage, bringing reliability and resilience to our distribution system and our members. And, of course, many members have added their own solar and storage resources and drive electric vehicles (EV). United Power’s service territory has among the highest penetration of residential solar in the nation and more than 8,000 EVs.
The cooperative is fortunate to have a growing and well-diversified membership base nearly evenly split between oil and gas, commercial and industrial, and residential and small commercial. This allows for a balanced load factor on our system, resulting in high utilization of the electricity we provide for members.
Recently, we have had conversations with our oil and gas members to understand their needs and how we can support them as they strive to meet state regulations. Electrification of the oil and gas industry provides a cleaner way of producing their products and a more efficient use of resources, as is true of many parts of society. Closely coordinating with these members means we can leverage our reduced-carbon generating resources in alignment with their needs.
Data centers are also expanding their footprint in our territory. While some utilities are challenged by the influx of these energy-intensive operations, we encourage these potential members to work with us in a coordinated fashion that aligns with the concept of “growth pays,” as well as our move to expanding our distribution system operator plans.
It is especially important that we hear from our members directly about our $262 million grant through the Empowering Rural America (New ERA) program. One of the cornerstones of the program has been developing our Community Benefit Plan (CBP). We are asking for your input on how our CBP initiatives can help local communities. Our first outreach was at Brighton Summerfest in early June, where dozens of members “voted” for their top three (out of seven) projects to be implemented as part of the CBP. There will be additional opportunities throughout the summer to participate, including multiple days at the Adams County Fair. Members may also let us know their favorite projects on the co-op website. We want to hear from you!
It is a privilege to work with the tremendous people here at United Power, supported by an active and engaged Board of Directors, as we enact Our Cooperative Roadmap. Engaging with our members makes us strong.
As always, please feel free to reach out with your questions, comments, or concerns or if you would like to discuss the CBP or New ERA grant program. I enjoy hearing from you and appreciate your continued support. Have a safe and enjoyable summer.
Meter Disconnects, Upgrades, and TamperingMeter Disconnects
United Power will help coordinate service disconnects for members performing tree trimming, home renovation projects, system upgrades, or any other work that requires temporary interruptions. Please contact the cooperative to schedule service disconnects at your home or business prior to work being conducted.
Contact a member services representative with any questions about service disconnects at 303-637-1300.
Members and member-hired electricians or contractors are not authorized to tamper, disconnect, or otherwise bypass United Power meters.
