Managing My SolarMyGen through the Power Portal
MyGen offers United Power members with solar energy systems the convenience of viewing solar production data and energy consumption information in one online portal. With MyGen, you will not have to manually merge data provided by solar contractors with the net metering energy information from United Power to see your complete energy picture. Simply visit the Power Portal to monitor your solar production in the same place you gather your consumption history.
Media Contacts
United Power is dedicated to assisting the news media in disseminating important information as quickly and accurately as possible. Whether you are in need of information about an electrical outage or a popular member event, we are available to answer your questions. Our Communications Department is ready 24 hours a day, seven days a week, to assist the media with any electric utility information.
Media Inquiries
Please call 303-659-0551 and ask for either:
Trista Fugate, Senior Vice President and Chief Marketing Officer
Heidi Storz, Communications Director
You may also find pertinent information on the following pages:About UsAnnual MeetingAnnual ReportsOutage UpdatesNews Feed
Medical Devices
United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it’s important for you to put together a power outage plan before a disaster.
Have a Back-up Plan for Prolonged Power Outages
No utility can guarantee uninterrupted service, and following a disaster, your power could be out for several days. If you use electric-dependent medical equipment, we recommend you have a back-up plan for responding to a power outage. The following tips are good considerations when you are making your power outage plan:
Before disaster strikes, register with United Power. A “medical alert flag” will be placed on your account so United Power can contact you in an unplanned outage and before a planned outage.
If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
For extended outages, you may want to have a plan for evacuation to another location.
Keep a full charge on devices that will maintain power to your equipment during electric outages.
Install a special alarm so someone will be awakened if electric service is interrupted during the night.
Purchase extra batteries for battery-operated medical or assistive technology devices.
Sign up to receive emergency emails and text messages from your local government alert system.
How United Power can Help Members with Electricity-Dependent Medical Devices:
Members can request that United Power ‘flag’ your account with a Medical Alert priority. A ‘Medical Alert flag’ on your account indicates to our employees that someone in your home has special medical needs. A Medical Alert designation does not guarantee against power interruptions, but be assured that in the event of a power outage, our crews are working to restore service as quickly as possible.
Keep your contact information associated with your electric account up-to-date so United Power can reach you in the event of an outage or emergency.
How You can Help United Power Restore Power Quickly & Safely:
Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
If you use a generator for back-up power, please notify United Power and use appropriate safety precautions to protect our crews who could be working on the line.
Download Medical Back-Up Plan ChecklistSurviving in Place - Colorado's Battery Back-Up Program
Recognizing the importance of preparedness for individuals on life-sustaining medical equipment, the Department of Health Care Policy and Financing has a program to distribute battery-based power backup systems to eligible Coloradans. If you are a qualified Health First Colorado (Colorado’s Medicaid program) participant, you may qualify for assistance in obtaining a battery-powered backup system.
Learn More and Apply
Member Assistance Resources
If you are experiencing a hardship that is preventing you from making your payment in full or you would like information on payment or billing options, please contact a Member Services Representative via email or phone at 303-637-1300. Below are a few billing options for members who need more flexible payment arrangements.
Member BenefitsYou Belong Here
As a customer of United Power, you are a member-owner of a not-for-profit electric cooperative. We have been delivering co-op power to homes, farms, businesses, and industries along Colorado's northern Front Range for more than 85 years. We are one of the fastest-growing electric distribution cooperatives in the country, and we are proud of our reliable service record, fostering relationships in the communities we serve, and our dedication to innovative energy programs.
Your cooperative membership comes with an assurance that we will work diligently to provide reliable electric service and several other valuable member benefits.
Member Choice GrantsPowering Positivity
Within our service territory there are several nonprofit organizations that bring value to the community or communities they help support. Member Choice Grants allow our members to nominate a nonprofit organization within the cooperative's service territory to receive grant funds from United Power. These grants will help them continue to work toward accomplishing their mission and serve the local community. In this way, we are able to support the causes our members truly care about.
Nominating an organization to receive a Member Choice Grant is as simple as filling out the form below and providing a brief reason why you feel the organization should receive the grant.
In 2024, United Power awarded six nonprofit organizations nominated by our members with a $2,000 Member Choice Grant, announced in the United Newsline.
Message From Our CEOMessage From Your President & CEOA Letter to Members
A member recently asked a very good question about the price of utility-scale solar and how that related to the overall plan we have for the future of our power supply, particularly in light of the new 162 MW Mountain Peak Power natural gas plant being constructed in Weld County (where we also have 11 MW of battery storage).
What drove the question was the announcement of our latest solar plant, the 150 MW Byers Solar Farm being built in Adams County with cooperation from one of our long-time partners, Silicon Ranch. The question also reflected on the decision we executed last year to regain our independence as a cooperative.
The raw cost of energy is just one piece in the puzzle of activities that guide the operations of an electric distribution cooperative like United Power. Energy needs to cover every minute of every hour of every day, with enough back-up capacity to ensure the lights stay on and our economy keeps flowing. Buying energy and capacity requires a mix of supply options over a variety of contracts, and United Power — with the support of TEA Solutions, a national energy marketing and risk management services provider for community-owned utilities — works to balance the system both in real time and over the course of years.
Determining power supply is a multi-factored math and physics activity, coordinated at the local and regional levels. It involves not just the power supply but transmission, as well. The reality for much of the West is that congestion on the transmission system is a challenge for planning and operations, much like getting to a Broncos game in highway congestion.
We are receiving numerous well-priced power supply offers for the coming years. Unfortunately, the pathway to “bring it home” limits our ability to take advantage of some of best deals on the market. There are plans for new transmission across the West — plans that we support — but the harsh reality is that it will take a decade or more to develop, permit, and build. We simply cannot wait and hope for new transmission in time to meet our growing demand.
Given these challenges, United Power has devised a three-pronged approach to maintain power supply for our growing member base over the coming years, laid out in the recently-revised Our Cooperative Roadmap (Roadmap).
First, we are focusing on hyper-localization, which keeps generating resources inside our service territory. Local power means less need for transmission and fewer line losses (energy lost as electricity is transported from point-to-point due to resistance). Plus it contributes to local tax revenue. The Byers Solar Farm is a great example.
Second, we are continuously improving our system as we evolve into a distribution system operator, which will allow us to use what we already have more effectively. Adding battery energy storage systems merges these first two concepts. We now have nearly 20% of our load in either four- or six-hour storage systems.
Finally, we are preparing for the Southwest Power Pool (SPP) West, a power market that will allow us to buy and sell power more efficiently. This is planned for Spring 2026, and United Power will be ready.
We are living in a more dynamic energy market than any time in history, with more options than ever before. There is no single source of power that will supply all of our needs. That is why United Power truly believes in and acts on an “all of the above” energy strategy. Whether it is supporting nearly 13,000 residential solar systems, signing 30-year solar purchase power agreements, joining a market, or buying output from natural gas plants, the team works every day to anticipate and plan for your power needs. Just as we need a variety of transportation options — bicycles, cars, trucks, trains, and planes — so, too, do we need options in power supply.
As always, please feel free to reach out to me personally with any questions or comments. If you belong to a group that would like a United Power team member discuss the Roadmap at an upcoming meeting, please contact us.
My AccountTake Control of Your Account Electronically
United Power offers members easy access to their account online through our website and free United Power app.
Take control of your electricity use and United Power account. In one place you can:
Managing My SolarMyGen through the Power Portal
MyGen offers United Power members with solar energy systems the convenience of viewing solar production data and energy consumption information in one online portal. With MyGen, you will not have to manually merge data provided by solar contractors with the net metering energy information from United Power to see your complete energy picture. Simply visit the Power Portal to monitor your solar production in the same place you gather your consumption history.
Media Contacts
United Power is dedicated to assisting the news media in disseminating important information as quickly and accurately as possible. Whether you are in need of information about an electrical outage or a popular member event, we are available to answer your questions. Our Communications Department is ready 24 hours a day, seven days a week, to assist the media with any electric utility information.
Media Inquiries
Please call 303-659-0551 and ask for either:
Trista Fugate, Senior Vice President and Chief Marketing Officer
Heidi Storz, Communications Director
You may also find pertinent information on the following pages:About UsAnnual MeetingAnnual ReportsOutage UpdatesNews Feed
Medical Devices
United Power prides itself on providing reliable electric service, but there are times due to weather or other factors that power can be interrupted. Nobody likes power outages, and United Power understands that they can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on 24/7 electricity for operation, such as oxygen generators, kidney dialysis machines, and respirators, it’s important for you to put together a power outage plan before a disaster.
Have a Back-up Plan for Prolonged Power Outages
No utility can guarantee uninterrupted service, and following a disaster, your power could be out for several days. If you use electric-dependent medical equipment, we recommend you have a back-up plan for responding to a power outage. The following tips are good considerations when you are making your power outage plan:
Before disaster strikes, register with United Power. A “medical alert flag” will be placed on your account so United Power can contact you in an unplanned outage and before a planned outage.
If you cannot be without power, plan for how you will obtain power backup. If possible, have a backup battery, generator, or alternate electrical resources. Explore newer solutions, and also consider foot pumps and other simple tools that might suffice when nothing else works.
For extended outages, you may want to have a plan for evacuation to another location.
Keep a full charge on devices that will maintain power to your equipment during electric outages.
Install a special alarm so someone will be awakened if electric service is interrupted during the night.
Purchase extra batteries for battery-operated medical or assistive technology devices.
Sign up to receive emergency emails and text messages from your local government alert system.
How United Power can Help Members with Electricity-Dependent Medical Devices:
Members can request that United Power ‘flag’ your account with a Medical Alert priority. A ‘Medical Alert flag’ on your account indicates to our employees that someone in your home has special medical needs. A Medical Alert designation does not guarantee against power interruptions, but be assured that in the event of a power outage, our crews are working to restore service as quickly as possible.
Keep your contact information associated with your electric account up-to-date so United Power can reach you in the event of an outage or emergency.
How You can Help United Power Restore Power Quickly & Safely:
Always report your power outages or electric emergencies. Do not assume we know about your outage. Report outages via phone or through our website.
If you use a generator for back-up power, please notify United Power and use appropriate safety precautions to protect our crews who could be working on the line.
Download Medical Back-Up Plan ChecklistSurviving in Place - Colorado's Battery Back-Up Program
Recognizing the importance of preparedness for individuals on life-sustaining medical equipment, the Department of Health Care Policy and Financing has a program to distribute battery-based power backup systems to eligible Coloradans. If you are a qualified Health First Colorado (Colorado’s Medicaid program) participant, you may qualify for assistance in obtaining a battery-powered backup system.
Learn More and Apply
Member Assistance Resources
If you are experiencing a hardship that is preventing you from making your payment in full or you would like information on payment or billing options, please contact a Member Services Representative via email or phone at 303-637-1300. Below are a few billing options for members who need more flexible payment arrangements.
Member BenefitsYou Belong Here
As a customer of United Power, you are a member-owner of a not-for-profit electric cooperative. We have been delivering co-op power to homes, farms, businesses, and industries along Colorado's northern Front Range for more than 85 years. We are one of the fastest-growing electric distribution cooperatives in the country, and we are proud of our reliable service record, fostering relationships in the communities we serve, and our dedication to innovative energy programs.
Your cooperative membership comes with an assurance that we will work diligently to provide reliable electric service and several other valuable member benefits.
Member Choice GrantsPowering Positivity
Within our service territory there are several nonprofit organizations that bring value to the community or communities they help support. Member Choice Grants allow our members to nominate a nonprofit organization within the cooperative's service territory to receive grant funds from United Power. These grants will help them continue to work toward accomplishing their mission and serve the local community. In this way, we are able to support the causes our members truly care about.
Nominating an organization to receive a Member Choice Grant is as simple as filling out the form below and providing a brief reason why you feel the organization should receive the grant.
In 2024, United Power awarded six nonprofit organizations nominated by our members with a $2,000 Member Choice Grant, announced in the United Newsline.
Message From Our CEOMessage From Your President & CEOA Letter to Members
A member recently asked a very good question about the price of utility-scale solar and how that related to the overall plan we have for the future of our power supply, particularly in light of the new 162 MW Mountain Peak Power natural gas plant being constructed in Weld County (where we also have 11 MW of battery storage).
What drove the question was the announcement of our latest solar plant, the 150 MW Byers Solar Farm being built in Adams County with cooperation from one of our long-time partners, Silicon Ranch. The question also reflected on the decision we executed last year to regain our independence as a cooperative.
The raw cost of energy is just one piece in the puzzle of activities that guide the operations of an electric distribution cooperative like United Power. Energy needs to cover every minute of every hour of every day, with enough back-up capacity to ensure the lights stay on and our economy keeps flowing. Buying energy and capacity requires a mix of supply options over a variety of contracts, and United Power — with the support of TEA Solutions, a national energy marketing and risk management services provider for community-owned utilities — works to balance the system both in real time and over the course of years.
Determining power supply is a multi-factored math and physics activity, coordinated at the local and regional levels. It involves not just the power supply but transmission, as well. The reality for much of the West is that congestion on the transmission system is a challenge for planning and operations, much like getting to a Broncos game in highway congestion.
We are receiving numerous well-priced power supply offers for the coming years. Unfortunately, the pathway to “bring it home” limits our ability to take advantage of some of best deals on the market. There are plans for new transmission across the West — plans that we support — but the harsh reality is that it will take a decade or more to develop, permit, and build. We simply cannot wait and hope for new transmission in time to meet our growing demand.
Given these challenges, United Power has devised a three-pronged approach to maintain power supply for our growing member base over the coming years, laid out in the recently-revised Our Cooperative Roadmap (Roadmap).
First, we are focusing on hyper-localization, which keeps generating resources inside our service territory. Local power means less need for transmission and fewer line losses (energy lost as electricity is transported from point-to-point due to resistance). Plus it contributes to local tax revenue. The Byers Solar Farm is a great example.
Second, we are continuously improving our system as we evolve into a distribution system operator, which will allow us to use what we already have more effectively. Adding battery energy storage systems merges these first two concepts. We now have nearly 20% of our load in either four- or six-hour storage systems.
Finally, we are preparing for the Southwest Power Pool (SPP) West, a power market that will allow us to buy and sell power more efficiently. This is planned for Spring 2026, and United Power will be ready.
We are living in a more dynamic energy market than any time in history, with more options than ever before. There is no single source of power that will supply all of our needs. That is why United Power truly believes in and acts on an “all of the above” energy strategy. Whether it is supporting nearly 13,000 residential solar systems, signing 30-year solar purchase power agreements, joining a market, or buying output from natural gas plants, the team works every day to anticipate and plan for your power needs. Just as we need a variety of transportation options — bicycles, cars, trucks, trains, and planes — so, too, do we need options in power supply.
As always, please feel free to reach out to me personally with any questions or comments. If you belong to a group that would like a United Power team member discuss the Roadmap at an upcoming meeting, please contact us.
My AccountTake Control of Your Account Electronically
United Power offers members easy access to their account online through our website and free United Power app.
Take control of your electricity use and United Power account. In one place you can:
