United Power has been using recorded phone messages to let members know when a preplanned outage has been scheduled in their area for maintenance work. As new software becomes available, the cooperative may have more options to send important communications to members electronically.
Electronic communications are tied to individual member accounts and use the phone numbers and/or email addresses the cooperative has on record. If the contact information on record isn’t up-to-date or is entered incorrectly, you may be missing out on important notifications from United Power.
You can check your contact information and make necessary updates using the free online payment portal, SmartHub. To set up an online account, go to www.unitedpower.com and click on Online Account Services under My Account. Contact information can also be updated by calling the Member Services Team at 303-637-1300.