Deposits & Fees
United Power currently has a deposit policy in place which may require a deposit from members before connecting, reconnecting, or transferring their electric service.
If a deposit be required, it will not exceed an amount equal to an estimated 90-day bill for the location. The deposit will be held until the member establishes 12 consecutive months of good payment history or when the service is disconnected. Your deposit will be credited to your electric account after 12 months of no late payments or credited to your final bill when you move out of the service territory.
If a member has had a good payment history with United Power for the previous 12 months, the member will not be required to pay a deposit. Good payment history is defined as no more than two late payments and no disconnect for non-payment transactions in a 12-month period.
Although members may not have to pay an initial deposit, United Power may charge a deposit at any time if the member develops a poor payment history or is disconnected for non-payment.
If you have any questions regarding our deposit requirements and how they may affect your electric service, please contact a Member Services Representative via email or phone at 303-637-1300.
Fees & Charges
Except as otherwise provided in United Power’s Rules and Regulations, the following fees shall be applied:
Late Payment
Late fee charged will be $5 or 1.5% of past due amount, whichever is greater.
Reconnection
Reconnect electric service where disconnection was not outage or United Power maintenance related
• Standard Meter - $10
• Manual Meter Connection/Truck Roll Required (eg non-standard meter) - $85
Note: Accounts disconnected for non-pay may be subject to an increased security deposit. For both Residential and Non-Residential accounts the security deposit may increase based on average usage for up to 3 months within a 12 month period.
Restricted Access
Charge for gaining access to restricted equipment
• First instance - $20
• Subsequent instances - $30
Returned Payment
For payment returned to United Power by the bank as not payable - $20
Service Call
Perform service work on member-side of meter (for underground faults only)
• During normal business hours, per labor hour - $65
• Minimum Charge - $65
Transfer
Electric Service transferred from one member to another where service is continuous - $0
Trip Fee
$20
Reference the complete Schedule of Charges for Rendering Other Electric Service in section 9.1 of the Rates Tariffs.
Dig Safe, Plant SafeImprove Your Property's Beauty Safely
As a homeowner, your yard is your canvas. But if you are not aware of what is going on beneath the surface or above your heat, you could be walking into a potentially hazardous situation.
Trees and shrubs are attractive additions to your landscape, but can also create electrical hazards if you do not pay attention to where you plant. When located too close to overhead power lines or utility equipment they can create spark, fire, outage, or shock hazards.
An underground utility line is damaged once every six minutes nationwide because someone decided to dig without first calling 811. Digging without knowing the approximate location of underground utility lines can result in damage to gas, electric, communications, water and/or sewer lines, and can result in service disruptions, serious injuries, and costly repairs.
The information below will help you conduct your yard work and home improvement projects safely to you, your family and your neighbors.
DSOThe Transition to a Distribution System Operator
The traditional model of energy delivery for electric utilities like United Power has shifted in recent years. For decades, utilities have delivered energy from large power plants to their members — and energy has flowed in one direction. But as more members supplement their energy needs with home energy resources and local microgrids become more viable, energy now flows both ways onto the grid.
Thousands of members across the cooperative’s service territory are installing local generation and storage resources, like rooftop solar and battery storage, or utilizing smart devices, such as thermostats. These technologies generate and store energy and help manage energy efficiently. They also create new opportunities for the co-op to interact with its members and modernize grid operations. United Power has begun transitioning to an emerging operational model, known as a distribution system operator (DSO), to efficiently manage this two-way flow of energy and data between the cooperative and its members.
Operating as a DSO is just a streamlined approach to managing power supply assets and energy resources on the distribution system. By coordinating member-owned resources alongside its own hyperlocal resources, the cooperative can more efficiently manage the delivery of energy across its distribution system in a way that benefits both the cooperative and its members. It is a smarter way of operating the grid that helps ensure it can adapt as technology continues to advance.
This model may be new, but United Power’s mission has not changed. The cooperative remains committed to providing safe and reliable power to its members and being a strong partner in its local communities.
Simply put, this transition to a DSO model will allow United Power to leverage the power of local energy to ensure the cooperative is ready for the future while staying rooted in the communities it serves.
Electric VehiclesPowering Innovation in Transportation
Welcome to United Power's home for electric vehicle programs and resources. Electric vehicles (EVs) are quickly becoming a popular option for consumers as prices drop and availability, efficiency, and reliability increase. As an electric cooperative, we are uniquely situated to help expand EV opportunities for our members and the thousands of daily commuters on highway corridors throughout our service territory. Below you will find more information about available programs, services, and member-exclusive rebate opportunities.
Energy Efficient LightingLet's Talk Lighting
Today, there are more lighting options available on store shelves than ever before. Even with all the new choices, it's still simple to find the most efficient option – look for the ENERGY STAR label. ENERGY STAR means high quality and performance, particularly in the following areas:
Color Quality – Consistent white light over the rated life
Light Output – Light must meet minimum levels for replacement claims, and is maintained through the end of rated life
Efficacy – More light (lumens) for less watts, 75 percent or more
Warranty – Three year minimum warranty
There are three types of lighting – LEDs, CFLs and incandescents. LEDs better convert energy into light, and are the most energy efficient option available. LEDs also provide a much longer bulb life and may even qualify for United Power rebates.
Energy Saving TipsDo a Little, Save A Lot
Every household uses energy differently. Whether you live alone in a small home or have a large family in a big house, you can take quick and easy steps to conserve energy and save money.
EV RebatesElectric Vehicle Charging Rebates
For a limited time, United Power members can take advantage of additional EV wiring rebate dollars thanks to a grant from the State of Colorado’s Community Access Enterprise (CAE) fund. The grant funds the EV Home Charge program, which provides two additional rebates for United Power members to offset the costs of charging an EV at home.
United Power members can access rebates for EV make-ready wiring and a separate rebate to cover associated electrical panel upgrades to add an EV home charger. Members who enroll in United EV, the cooperative’s at-home EV charging program, also qualify for a larger rebate amount.
EV Home Charge rebates from the CAE are limited to funds availability.
EV ShowcaseJoin Us for United Power's 2nd Annual EV Showcase
You are invited to celebrate National Drive Electric Month with us in September. United Power will host an EV Showcase in partnership with Drive Clean Colorado on Sept. 26 at its Carbon Valley Service Center in Longmont.
The showcase will highlight the cooperative's electric vehicle fleet and feature some of the newest EVs. Test drives will be available on certain models on display. Attendees will also be able to tour United Power's innovative battery storage facility located on-site.
Where: United Power Carbon Valley Service Center (9586 E I-25 Frontage Road, Longmont 80504)
When: Sept. 26, 9 a.m. — 11 a.m.
Admission to the event is free. Breakfast snacks and drinks will be provided.
Deposits & Fees
United Power currently has a deposit policy in place which may require a deposit from members before connecting, reconnecting, or transferring their electric service.
If a deposit be required, it will not exceed an amount equal to an estimated 90-day bill for the location. The deposit will be held until the member establishes 12 consecutive months of good payment history or when the service is disconnected. Your deposit will be credited to your electric account after 12 months of no late payments or credited to your final bill when you move out of the service territory.
If a member has had a good payment history with United Power for the previous 12 months, the member will not be required to pay a deposit. Good payment history is defined as no more than two late payments and no disconnect for non-payment transactions in a 12-month period.
Although members may not have to pay an initial deposit, United Power may charge a deposit at any time if the member develops a poor payment history or is disconnected for non-payment.
If you have any questions regarding our deposit requirements and how they may affect your electric service, please contact a Member Services Representative via email or phone at 303-637-1300.
Fees & Charges
Except as otherwise provided in United Power’s Rules and Regulations, the following fees shall be applied:
Late Payment
Late fee charged will be $5 or 1.5% of past due amount, whichever is greater.
Reconnection
Reconnect electric service where disconnection was not outage or United Power maintenance related
• Standard Meter - $10
• Manual Meter Connection/Truck Roll Required (eg non-standard meter) - $85
Note: Accounts disconnected for non-pay may be subject to an increased security deposit. For both Residential and Non-Residential accounts the security deposit may increase based on average usage for up to 3 months within a 12 month period.
Restricted Access
Charge for gaining access to restricted equipment
• First instance - $20
• Subsequent instances - $30
Returned Payment
For payment returned to United Power by the bank as not payable - $20
Service Call
Perform service work on member-side of meter (for underground faults only)
• During normal business hours, per labor hour - $65
• Minimum Charge - $65
Transfer
Electric Service transferred from one member to another where service is continuous - $0
Trip Fee
$20
Reference the complete Schedule of Charges for Rendering Other Electric Service in section 9.1 of the Rates Tariffs.
Dig Safe, Plant SafeImprove Your Property's Beauty Safely
As a homeowner, your yard is your canvas. But if you are not aware of what is going on beneath the surface or above your heat, you could be walking into a potentially hazardous situation.
Trees and shrubs are attractive additions to your landscape, but can also create electrical hazards if you do not pay attention to where you plant. When located too close to overhead power lines or utility equipment they can create spark, fire, outage, or shock hazards.
An underground utility line is damaged once every six minutes nationwide because someone decided to dig without first calling 811. Digging without knowing the approximate location of underground utility lines can result in damage to gas, electric, communications, water and/or sewer lines, and can result in service disruptions, serious injuries, and costly repairs.
The information below will help you conduct your yard work and home improvement projects safely to you, your family and your neighbors.
DSOThe Transition to a Distribution System Operator
The traditional model of energy delivery for electric utilities like United Power has shifted in recent years. For decades, utilities have delivered energy from large power plants to their members — and energy has flowed in one direction. But as more members supplement their energy needs with home energy resources and local microgrids become more viable, energy now flows both ways onto the grid.
Thousands of members across the cooperative’s service territory are installing local generation and storage resources, like rooftop solar and battery storage, or utilizing smart devices, such as thermostats. These technologies generate and store energy and help manage energy efficiently. They also create new opportunities for the co-op to interact with its members and modernize grid operations. United Power has begun transitioning to an emerging operational model, known as a distribution system operator (DSO), to efficiently manage this two-way flow of energy and data between the cooperative and its members.
Operating as a DSO is just a streamlined approach to managing power supply assets and energy resources on the distribution system. By coordinating member-owned resources alongside its own hyperlocal resources, the cooperative can more efficiently manage the delivery of energy across its distribution system in a way that benefits both the cooperative and its members. It is a smarter way of operating the grid that helps ensure it can adapt as technology continues to advance.
This model may be new, but United Power’s mission has not changed. The cooperative remains committed to providing safe and reliable power to its members and being a strong partner in its local communities.
Simply put, this transition to a DSO model will allow United Power to leverage the power of local energy to ensure the cooperative is ready for the future while staying rooted in the communities it serves.
Electric VehiclesPowering Innovation in Transportation
Welcome to United Power's home for electric vehicle programs and resources. Electric vehicles (EVs) are quickly becoming a popular option for consumers as prices drop and availability, efficiency, and reliability increase. As an electric cooperative, we are uniquely situated to help expand EV opportunities for our members and the thousands of daily commuters on highway corridors throughout our service territory. Below you will find more information about available programs, services, and member-exclusive rebate opportunities.
Energy Efficient LightingLet's Talk Lighting
Today, there are more lighting options available on store shelves than ever before. Even with all the new choices, it's still simple to find the most efficient option – look for the ENERGY STAR label. ENERGY STAR means high quality and performance, particularly in the following areas:
Color Quality – Consistent white light over the rated life
Light Output – Light must meet minimum levels for replacement claims, and is maintained through the end of rated life
Efficacy – More light (lumens) for less watts, 75 percent or more
Warranty – Three year minimum warranty
There are three types of lighting – LEDs, CFLs and incandescents. LEDs better convert energy into light, and are the most energy efficient option available. LEDs also provide a much longer bulb life and may even qualify for United Power rebates.
Energy Saving TipsDo a Little, Save A Lot
Every household uses energy differently. Whether you live alone in a small home or have a large family in a big house, you can take quick and easy steps to conserve energy and save money.
EV RebatesElectric Vehicle Charging Rebates
For a limited time, United Power members can take advantage of additional EV wiring rebate dollars thanks to a grant from the State of Colorado’s Community Access Enterprise (CAE) fund. The grant funds the EV Home Charge program, which provides two additional rebates for United Power members to offset the costs of charging an EV at home.
United Power members can access rebates for EV make-ready wiring and a separate rebate to cover associated electrical panel upgrades to add an EV home charger. Members who enroll in United EV, the cooperative’s at-home EV charging program, also qualify for a larger rebate amount.
EV Home Charge rebates from the CAE are limited to funds availability.
EV ShowcaseJoin Us for United Power's 2nd Annual EV Showcase
You are invited to celebrate National Drive Electric Month with us in September. United Power will host an EV Showcase in partnership with Drive Clean Colorado on Sept. 26 at its Carbon Valley Service Center in Longmont.
The showcase will highlight the cooperative's electric vehicle fleet and feature some of the newest EVs. Test drives will be available on certain models on display. Attendees will also be able to tour United Power's innovative battery storage facility located on-site.
Where: United Power Carbon Valley Service Center (9586 E I-25 Frontage Road, Longmont 80504)
When: Sept. 26, 9 a.m. — 11 a.m.
Admission to the event is free. Breakfast snacks and drinks will be provided.
