Deposits & Fees
United Power currently has a deposit policy in place which may require a deposit from members before connecting, reconnecting or transferring their electric service.
Should a deposit be required, the deposit shall not exceed an amount equal to an estimated 90-day bill for the location. The deposit will be held until the member establishes 12 consecutive months of good payment history or when the service is disconnected. Your deposit will be credited to your electric account after 12 months of no late payments, or credited to your final bill when you move out of the service territory.
If a member has had a good payment history with United Power for the previous 12 months, the member will not be required to pay a deposit. Good payment history is defined as no more than two late payments and no disconnect for non-payment transactions in a 12-month period.
Although members may not have to pay an initial deposit, United Power may charge a deposit at any time if the member develops a poor payment history or is disconnected for non-payment.
Should you have any questions regarding our deposit requirements and how they may affect your electric service, please contact a Member Services Representative via email or phone at 303-637-1300.
Fees & Charges
Except as otherwise provided in United Power’s Rules and Regulations, the following fees shall be applied:
Late Payment
Late fee charged will be $5 or 1.5% of past due amount, whichever is greater.
Reconnection
Reconnect electric service where disconnection was not outage or United Power maintenance related
• Standard Meter - $10
• Manual Meter Connection/Truck Roll Required (eg non-standard meter) - $85
Note: Accounts disconnected for non-pay may be subject to an increased security deposit. For both Residential and Non-Residential accounts the security deposit may increase based on average usage for up to 3 months within a 12 month period.
Restricted Access
Charge for gaining access to restricted equipment
• First instance - $20
• Subsequent instances - $30
Returned Payment
For payment returned to United Power by the bank as not payable - $20
Service Call
Perform service work on member-side of meter (for underground faults only)
• During normal business hours, per labor hour - $65
• Minimum Charge - $65
Transfer
Electric Service transferred from one member to another where service is continuous - $0
Trip Fee
$20
Reference the complete Schedule of Charges for Rendering Other Electric Service in section 9.1 of the Rates Tariffs.
Dig Safe, Plant SafeImprove Your Property's Beauty Safely
As a homeowner, your yard is your canvas. But if you are not aware of what is going on beneath the surface or above your heat, you could be walking into a potentially hazardous situation.
Trees and shrubs are attractive additions to your landscape, but can also create electrical hazards if you do not pay attention to where you plant. When located too close to overhead power lines or utility equipment they can create spark, fire, outage, or shock hazards.
An underground utility line is damaged once every six minutes nationwide because someone decided to dig without first calling 811. Digging without knowing the approximate location of underground utility lines can result in damage to gas, electric, communications, water and/or sewer lines, and can result in service disruptions, serious injuries, and costly repairs.
The information below will help you conduct your yard work and home improvement projects safely to you, your family and your neighbors.
Electric VehiclesPowering Innovation in Transportation
Welcome to United Power's home for electric vehicle programs and resources. Electric vehicles (EVs) are quickly becoming a popular option for consumers as prices drop and availability, efficiency, and reliability increase. As an electric cooperative, we are uniquely situated to help expand EV opportunities for our members and the thousands of daily commuters on highway corridors throughout our service territory. Below you will find more information about available programs, services, and member-exclusive rebate opportunities.
Energy Efficient LightingLet's Talk Lighting
Today, there are more lighting options available on store shelves than ever before. Even with all the new choices, it's still simple to find the most efficient option – look for the ENERGY STAR label. ENERGY STAR means high quality and performance, particularly in the following areas:
Color Quality – Consistent white light over the rated life
Light Output – Light must meet minimum levels for replacement claims, and is maintained through the end of rated life
Efficacy – More light (lumens) for less watts, 75 percent or more
Warranty – Three year minimum warranty
There are three types of lighting – LEDs, CFLs and incandescents. LEDs better convert energy into light, and are the most energy efficient option available. LEDs also provide a much longer bulb life and may even qualify for United Power rebates.
Energy Saving TipsDo a Little, Save A Lot
Every household uses energy differently, but whether you are living by yourself in a small home or have a large family in a big home, you can take quick and easy steps to conserve energy and save money.
EV RebatesElectric Vehicle Rebates
For a limited time, United Power members can take advantage of additional EV wiring rebate dollars thanks to a grant from the State of Colorado’s Community Access Enterprise (CAE) fund. The grant funds the EV Home Charge program, which provides two additional rebates for United Power members to offset the costs of charging an EV at home.
United Power members can access rebates for EV make-ready wiring and a separate rebate to cover associated electrical panel upgrades to add an EV home charger. Members who enroll in United EV, the cooperative’s at-home EV charging program, also qualify for a larger rebate amount.
EV Home Charge rebates from the CAE are limited to funds availability.
EV ShowcaseJoin Us for the United Power EV Showcase
You are invited to celebrate National Drive Electric Month with us in September. United Power will host an EV Showcase in partnership with Drive Clean Colorado on Sept. 27 at its Carbon Valley Service Center in Longmont.
The showcase will highlight the cooperative's electric vehicle fleet and feature some of the newest EVs. Test drives will be available on certain models on display. Attendees will also be able to tour United Power's innovative battery storage facility located on-site.
Where: United Power Carbon Valley Service Center (9586 E I-25 Frontage Road, Longmont 80504)
When: Sept. 27, 9 a.m. — Noon
Admission to the event is free. Breakfast snacks and drinks will be provided.
Federal Tax Incentives
United Power, Inc. (“we”) does not provide tax, legal, or accounting advice. The information, materials, and links provided on https://www.unitedpower.com/ (the “Site”) have been prepared for general information purposes only and are not intended to provide, and should not be relied on for tax, legal, or accounting advice. You should consult your own tax, legal, and accounting advisors prior to acting on the information set forth on the Site. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, completeness, or current nature of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
Get Involved
Grassroots Network
United Power is building a grassroots network of members who want to get involved in key legislative issues. Members of this group will receive information about issues that could affect their rates, reliability or the operation of their cooperative, and have an opportunity to contact their state and federal representatives to voice their opinion. The goal is to educate interested members on industry issues, and for the members to be active in starting conversations with key legislators, local officials and even other members about how their service might be affected.
There are no mandatory meetings, but we will inform grassroots members about local “city hall” events, voter registration opportunities, and other events. We may even host our own events. There is no cost — just a great opportunity to get involved and learn more about electric cooperatives and our industry.
To sign up for the Grassroots Network, please call Jennifer at 303-637-1248 or complete this form.
CARE / ACRE
Your support of Colorado Advocates for Rural Electrification (CARE) or the Action Committee for Rural Electrification (ACRE) ensures that elected officials who are supportive of electric cooperatives stay in office and continue to support our cause.
CARE is a state-level political action committee (PAC) maintained in Denver and administered by the Colorado Rural Electric Association (CREA) through the CARE Committee and membership. This money is used for candidates, regardless of party affiliation, to the Colorado General Assembly and other statewide offices. CARE money cannot be used for local or county candidates.
ACRE is a federal political action committee (PAC) facilitated by the National Rural Electric Cooperative Association(NRECA). ACRE supports congressional candidates, regardless of party, who share public policy goals that are consistent with the mission of member-owned electric cooperatives. Also, half of the contributions to ACRE are returned to the statewide associations for use in state elections. While ACRE supports candidates for the United States House and Senate, it does not contribute to presidential campaigns.
If you are interested in more information about CARE or ACRE, call United Power’s External Affairs department at 303-659-0551.
Operation Round Up
Operation Round-Up
Sign-up to Round-Up!
Operation Round-Up is a voluntary program in which a member elects to have their monthly electric bill ’rounded up’ to the next whole dollar. The money is used to provide assistance to community organizations in the United Power service territory. That small change, an average of 50 cents per month, adds up fast. Since its inception in 1995, Operation Round-Up has donated over $1.5 million to individuals, families and charitable groups in United Power’s service territory.
Use your small change to change someone's life today!
In addition to rounding up your monthly electric bill, here are other ways you can participate:
How does Round-Up work?
Say your electric bill for this month is $40.50. When you participate in Operation Round-Up, your bill will be automatically ’rounded-up’ to $41. That extra 50 cents, or an average of $6 per year, goes a long way to help people in your community.
Where does the Round-Up money go?
All Round-Up contributions are administered by a board of local residents who are members of your community and people who understand the unique needs in this area. Applications are considered separately for funding which covers utility expenses, housing costs and even medical bills. United Power covers all administrative costs of the program to ensure every donated dollar is distributed to worthy groups or organizations who serve United Power members.
How Often does the Round-Up Foundation Meet?
The Operation Round-Up board meets quarterly to consider applications. The meetings take place in January, April, July and October. Applications should be received by the last day of the month prior to the next scheduled quarterly meeting. For instance, an application must be received by March 31st, to be considered at the board’s April meeting. Awards will be distributed after those meeting dates. If you have questions about the planned meeting dates or submission deadlines, please call United Power.
Deposits & Fees
United Power currently has a deposit policy in place which may require a deposit from members before connecting, reconnecting or transferring their electric service.
Should a deposit be required, the deposit shall not exceed an amount equal to an estimated 90-day bill for the location. The deposit will be held until the member establishes 12 consecutive months of good payment history or when the service is disconnected. Your deposit will be credited to your electric account after 12 months of no late payments, or credited to your final bill when you move out of the service territory.
If a member has had a good payment history with United Power for the previous 12 months, the member will not be required to pay a deposit. Good payment history is defined as no more than two late payments and no disconnect for non-payment transactions in a 12-month period.
Although members may not have to pay an initial deposit, United Power may charge a deposit at any time if the member develops a poor payment history or is disconnected for non-payment.
Should you have any questions regarding our deposit requirements and how they may affect your electric service, please contact a Member Services Representative via email or phone at 303-637-1300.
Fees & Charges
Except as otherwise provided in United Power’s Rules and Regulations, the following fees shall be applied:
Late Payment
Late fee charged will be $5 or 1.5% of past due amount, whichever is greater.
Reconnection
Reconnect electric service where disconnection was not outage or United Power maintenance related
• Standard Meter - $10
• Manual Meter Connection/Truck Roll Required (eg non-standard meter) - $85
Note: Accounts disconnected for non-pay may be subject to an increased security deposit. For both Residential and Non-Residential accounts the security deposit may increase based on average usage for up to 3 months within a 12 month period.
Restricted Access
Charge for gaining access to restricted equipment
• First instance - $20
• Subsequent instances - $30
Returned Payment
For payment returned to United Power by the bank as not payable - $20
Service Call
Perform service work on member-side of meter (for underground faults only)
• During normal business hours, per labor hour - $65
• Minimum Charge - $65
Transfer
Electric Service transferred from one member to another where service is continuous - $0
Trip Fee
$20
Reference the complete Schedule of Charges for Rendering Other Electric Service in section 9.1 of the Rates Tariffs.
Dig Safe, Plant SafeImprove Your Property's Beauty Safely
As a homeowner, your yard is your canvas. But if you are not aware of what is going on beneath the surface or above your heat, you could be walking into a potentially hazardous situation.
Trees and shrubs are attractive additions to your landscape, but can also create electrical hazards if you do not pay attention to where you plant. When located too close to overhead power lines or utility equipment they can create spark, fire, outage, or shock hazards.
An underground utility line is damaged once every six minutes nationwide because someone decided to dig without first calling 811. Digging without knowing the approximate location of underground utility lines can result in damage to gas, electric, communications, water and/or sewer lines, and can result in service disruptions, serious injuries, and costly repairs.
The information below will help you conduct your yard work and home improvement projects safely to you, your family and your neighbors.
Electric VehiclesPowering Innovation in Transportation
Welcome to United Power's home for electric vehicle programs and resources. Electric vehicles (EVs) are quickly becoming a popular option for consumers as prices drop and availability, efficiency, and reliability increase. As an electric cooperative, we are uniquely situated to help expand EV opportunities for our members and the thousands of daily commuters on highway corridors throughout our service territory. Below you will find more information about available programs, services, and member-exclusive rebate opportunities.
Energy Efficient LightingLet's Talk Lighting
Today, there are more lighting options available on store shelves than ever before. Even with all the new choices, it's still simple to find the most efficient option – look for the ENERGY STAR label. ENERGY STAR means high quality and performance, particularly in the following areas:
Color Quality – Consistent white light over the rated life
Light Output – Light must meet minimum levels for replacement claims, and is maintained through the end of rated life
Efficacy – More light (lumens) for less watts, 75 percent or more
Warranty – Three year minimum warranty
There are three types of lighting – LEDs, CFLs and incandescents. LEDs better convert energy into light, and are the most energy efficient option available. LEDs also provide a much longer bulb life and may even qualify for United Power rebates.
Energy Saving TipsDo a Little, Save A Lot
Every household uses energy differently, but whether you are living by yourself in a small home or have a large family in a big home, you can take quick and easy steps to conserve energy and save money.
EV RebatesElectric Vehicle Rebates
For a limited time, United Power members can take advantage of additional EV wiring rebate dollars thanks to a grant from the State of Colorado’s Community Access Enterprise (CAE) fund. The grant funds the EV Home Charge program, which provides two additional rebates for United Power members to offset the costs of charging an EV at home.
United Power members can access rebates for EV make-ready wiring and a separate rebate to cover associated electrical panel upgrades to add an EV home charger. Members who enroll in United EV, the cooperative’s at-home EV charging program, also qualify for a larger rebate amount.
EV Home Charge rebates from the CAE are limited to funds availability.
EV ShowcaseJoin Us for the United Power EV Showcase
You are invited to celebrate National Drive Electric Month with us in September. United Power will host an EV Showcase in partnership with Drive Clean Colorado on Sept. 27 at its Carbon Valley Service Center in Longmont.
The showcase will highlight the cooperative's electric vehicle fleet and feature some of the newest EVs. Test drives will be available on certain models on display. Attendees will also be able to tour United Power's innovative battery storage facility located on-site.
Where: United Power Carbon Valley Service Center (9586 E I-25 Frontage Road, Longmont 80504)
When: Sept. 27, 9 a.m. — Noon
Admission to the event is free. Breakfast snacks and drinks will be provided.
Federal Tax Incentives
United Power, Inc. (“we”) does not provide tax, legal, or accounting advice. The information, materials, and links provided on https://www.unitedpower.com/ (the “Site”) have been prepared for general information purposes only and are not intended to provide, and should not be relied on for tax, legal, or accounting advice. You should consult your own tax, legal, and accounting advisors prior to acting on the information set forth on the Site. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, completeness, or current nature of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
Get Involved
Grassroots Network
United Power is building a grassroots network of members who want to get involved in key legislative issues. Members of this group will receive information about issues that could affect their rates, reliability or the operation of their cooperative, and have an opportunity to contact their state and federal representatives to voice their opinion. The goal is to educate interested members on industry issues, and for the members to be active in starting conversations with key legislators, local officials and even other members about how their service might be affected.
There are no mandatory meetings, but we will inform grassroots members about local “city hall” events, voter registration opportunities, and other events. We may even host our own events. There is no cost — just a great opportunity to get involved and learn more about electric cooperatives and our industry.
To sign up for the Grassroots Network, please call Jennifer at 303-637-1248 or complete this form.
CARE / ACRE
Your support of Colorado Advocates for Rural Electrification (CARE) or the Action Committee for Rural Electrification (ACRE) ensures that elected officials who are supportive of electric cooperatives stay in office and continue to support our cause.
CARE is a state-level political action committee (PAC) maintained in Denver and administered by the Colorado Rural Electric Association (CREA) through the CARE Committee and membership. This money is used for candidates, regardless of party affiliation, to the Colorado General Assembly and other statewide offices. CARE money cannot be used for local or county candidates.
ACRE is a federal political action committee (PAC) facilitated by the National Rural Electric Cooperative Association(NRECA). ACRE supports congressional candidates, regardless of party, who share public policy goals that are consistent with the mission of member-owned electric cooperatives. Also, half of the contributions to ACRE are returned to the statewide associations for use in state elections. While ACRE supports candidates for the United States House and Senate, it does not contribute to presidential campaigns.
If you are interested in more information about CARE or ACRE, call United Power’s External Affairs department at 303-659-0551.
Operation Round Up
Operation Round-Up
Sign-up to Round-Up!
Operation Round-Up is a voluntary program in which a member elects to have their monthly electric bill ’rounded up’ to the next whole dollar. The money is used to provide assistance to community organizations in the United Power service territory. That small change, an average of 50 cents per month, adds up fast. Since its inception in 1995, Operation Round-Up has donated over $1.5 million to individuals, families and charitable groups in United Power’s service territory.
Use your small change to change someone's life today!
In addition to rounding up your monthly electric bill, here are other ways you can participate:
How does Round-Up work?
Say your electric bill for this month is $40.50. When you participate in Operation Round-Up, your bill will be automatically ’rounded-up’ to $41. That extra 50 cents, or an average of $6 per year, goes a long way to help people in your community.
Where does the Round-Up money go?
All Round-Up contributions are administered by a board of local residents who are members of your community and people who understand the unique needs in this area. Applications are considered separately for funding which covers utility expenses, housing costs and even medical bills. United Power covers all administrative costs of the program to ensure every donated dollar is distributed to worthy groups or organizations who serve United Power members.
How Often does the Round-Up Foundation Meet?
The Operation Round-Up board meets quarterly to consider applications. The meetings take place in January, April, July and October. Applications should be received by the last day of the month prior to the next scheduled quarterly meeting. For instance, an application must be received by March 31st, to be considered at the board’s April meeting. Awards will be distributed after those meeting dates. If you have questions about the planned meeting dates or submission deadlines, please call United Power.
