Article originally published on April 18, 2020. 

United Power is returning $5.5 million in Capital Credits to members beginning in May and nearly every member is getting a payment. Due to the unique economic stresses being placed on our members because of the COVID 19 situation, United Power’s Board of Directors has opted to distribute Capital Credit refunds earlier than in prior years. In past years the retirements were made in August, but the United Power Board felt members could use the economic relief now.

“We know that many of our members have been impacted by this health emergency – through cuts in pay, job losses, or increased health costs,” said Bryant Robbins, Chief Executive Officer. “This retirement will provide money back to nearly all our members when they need it most.”

In 2020, United Power is retiring $5.5 million to members. The total amount of money retired is divided among all members and is being issued in May. Additionally, while these payments have typically been issued as checks, more refunds will be applied to bills in order to reduce the need for our members to go to a bank during this health emergency. Members receiving a retirement of $50 or less, will see a bill credit directly on their May electric bill. Those receiving larger retirement amounts will receive a check.

Capital credits represent ownership in United Power and are one of the most unique and rewarding benefits afforded to members of electric cooperatives. Unlike investor-owned utilities that maximize profits to pay dividends to shareholders, not-for-profit electric co-ops like United Power provide our members with “at cost” electric service—we do not exist to earn a profit. At the end of each year, after all operational expenses have been covered, a portion of any excess funds is returned to the members in the form of capital credits. Learn more about capital credits, or if you have additional questions please call our Member Services team at 303-637-1300.

In addition to the advancement of Capital Credit refunds, the cooperative has temporarily suspended disconnections and is providing payment arrangements for members who have been directly impacted by COVID 19. The Board of Directors has also established the Co-op Cares fund allocating $250,000 in unclaimed capital credits to provide direct assistance to members facing hardships due to the pandemic.

Any members who may have troubles paying their electric bills are encouraged to call United Power at 303-637-1300 and our Member Services team will match them with all of the available resources and assistance options. 

Article originally published on April 10, 2020

United Power Board of Directors Allocates $250,000 to Co-op Cares Fund to Support Members Economically Affected by the COVID-19 Pandemic

Brighton, CO – United Power’s Board of Directors approved a special allocation of $250,000 in unclaimed capital credits to be used to help offset electric bills for members impacted by the COVID-19 pandemic. The Co-op Cares Fund is designed to assist members who have been directly impacted by COVID-19 – particularly those who have been affected by illness and job losses.

United Power knows that many families have been impacted by this ongoing situation and we are working hard to support the membership. United Power, like many other utilities in Colorado, temporarily suspended disconnects and late fees on all residential and small commercial accounts during this health emergency. [Disconnections for non-payment resumed in July]

“The Co-op Cares Fund complements the many other ways United Power is helping our members weather this situation,” stated Bryant Robbins, CEO. “As a member-owned cooperative, we are always looking for ways to support our members during tough times, and this situation has impacted our members in so many diverse ways.”

While no residential or small-commercial utility services were disconnected from March through June, United Power members are still expected to pay their bill when they are able. In addition to the Co-op Cares Fund, United Power has various programs to help members keep their accounts current including extended payment arrangements, budget billing and other assistance programs. The current temporary suspension of disconnects merely postpones an eventual utility shut off once the suspension is lifted. United Power encourages members to contact us before that happens so we can connect you with the best programs for your needs.

“United Power has several ways to help with members when they are having difficulty paying their electric bills,” stated Robbins. “All we are asking our members to do is pick up the phone and call us if you are having difficulty paying your bill. We can’t help you if we don’t know you are struggling.”

The Co-op Cares Fund will be available for assistance through the end of 2020, or when the fund is depleted. United Power members who are impacted by the current health emergency or any other situation can apply for the Co-op Cares Fund, login to your online account and complete an application.

The application can be found under Contact Us > Report an Issue/Inquiry > Submit Other Issue > Inquiry Type: Application – Coop Cares Fund.

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United Power is a member-owned, not-for-profit electric cooperative delivering electricity to nearly 95,000 meters at homes, business, and farms in Colorado's north central front range. For more information about the cooperative, visit www.unitedpower.com or follow them on social media at facebook.com/unitedpower or twitter.com/unitedpowercoop.

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United Power is dedicated to keeping our members’ lights on. That wouldn’t be possible without the help of our skilled linemen, who work each day behind the scenes to improve our system and prevent outages before they happen. On April 18th, we will join in celebrating National Lineman Appreciation Day, honoring the hard work, innovation and dedication of America’s electrical lineworkers.

Linemen must be prepared to face daily situations that may be less than ideal, regularly tasked with resolving intricate and hazardous problems in unknown or perilous conditions.

During the past year, our linemen have had to help restore power to members following severe hail storms and high winds, which caught many off guard. When severe weather hits our service territory, our linemen are ready to assess the situation and begin the process of restoring power. When the skies are clear and the wind is calm, our linemen are monitoring our system and making improvements to prevent outages where possible.

Our linemen are on call 24 hours a day, ready to respond to any situation in any type of weather. So next time you lose power, rest assured a highly trained United Power crew is on the way, dedicated to getting the lights back on quickly and safely.

Without our linemen, the power that makes our member’s homes comfortable wouldn’t be possible. We invite our members to take a moment to thank our United Power linemen for the work they do. Use #ThankALineman on social media to show your support, or take a moment to drop a kind note in the mail.

United Power
Thank A Lineman
500 Cooperative Way
Brighton, CO 80603