The proactive actions of Brighton Walgreens employees prevented a United Power member from becoming the victim of an attempted utility scam—saving the customer hundreds of dollars. United Power teamed up with the Brighton Police Department Friday afternoon to present Scam Stopper awards to the attentive store employees.

“We commend Walgreens and your employees for looking out for your customers, and stopping this scam attempt,” said Troy Whitmore, United Power Public Affairs Officer. “Unfortunately, this type of scam happens more frequently than we’d like, and not all of our members are this lucky. Proactive efforts by local businesses like Walgreens are one of our best defenses against these scams.”

This phone scam attempt surfaces regularly in the United Power territory. A member is contacted over the phone by a utility imposter who instructs the member to purchase a pre-paid debit card to pay an overdue electric bill. The caller threatens disconnection of electric service if they don’t pay immediately. One lucky member who came close to becoming a victim received a similar call Friday morning. After receiving demands to pay right away, the member visited the Brighton Walgreens to deposit $400 onto a pre-paid debit card.

Walgreens employee, Kathy Olson, was running the register Friday morning and felt uneasy about the transaction after the customer mentioned she was instructed to load the pre-paid card. She consulted with the store’s assistant manager, Jessie Porter, and they advised the member of this type of scam. They encouraged the customer to verify with United Power before giving anyone money over the phone, and the member went straight to United Power’s office.

United Power warns members to be alert to this type of fraudulent activity, and to stay informed of their account status. United Power reminds members that the cooperative will never call in person to collect payment, will never demand pre-paid debit cards as payment for overdue electric bills, and will never visit a member in person to collect money. If ever in doubt, call United Power at the phone number printed on your statement, or log-in to your account online through the SmartHub Billing & Payment portal.

Brighton Police Department encourages residents to always report suspicious activity. Even if you don’t become a victim of a scam, your information helps law enforcement in their efforts to stop the perpetrators of these sophisticated scams.

Date of Notice: October 10, 2018

You are hereby notified that UNITED POWER, INC. (United) proposes to update Interconnection Standards and make changes to several tariff sheets to become effective on November 1, 2018. The Reserve Capacity rate for Net Metering will be eliminated and the wording in the Net Metering rate tariff is updated to reflect current language for Interconnection Standards.

The present and proposed tariff provisions are available for examination at the Coal Creek Branch Office, located at 5 Gross Dam Road, Golden, Colorado; the Ft. Lupton Branch office located at 1200 Dexter Street, Ft. Lupton, Colorado; and the headquarters office located at 500 Cooperative Way, Brighton Colorado.

Anyone who desires to comment about the proposed changes shall file either an informal complaint or a formal complaint with United at 500 Cooperative Way, Brighton, Colorado 80603 at least 10 days before the proposed effective date.

An informal complaint shall be in writing and shall contain such facts and other information to adequately state the reason(s) for the complaint. An informal complaint shall be considered by United, in regard to the proposed tariff changes, but will not require that a hearing be held.

Anyone who desires a hearing must file a specific and formal complaint to the proposed changes and a request for hearing at least 10 days before the proposed effective date. A formal complaint shall be in writing in the form prescribed by United’s Regulations Governing Consumer Complaints and Related Matters. Upon request, a copy of said regulations is available from United.

United may hold a hearing to determine what changes will be authorized, regardless of complaints. If proper formal complaints and request for hearings are timely filed, the Board shall schedule a hearing. The changes ultimately authorized may or may not be the same as those proposed and may include changes different than those tariffs proposed or currently in effect. Anyone who desires to receive notice of hearings, if any, shall make a written request therefor to United, at the above address at least 10 days before the proposed effective date.

UNITED POWER, INC
By: John D. Parker, Chief Executive Officer

We’ve incorporated feedback from members like you to provide you with an easier to read bill. In the coming months, you’ll receive a newly designed billing statement that has been streamlined and re-organized so you can find the information you need as quickly and easily as possible. 

A quick glance at the new statement will allow you to easily see how much energy you used, the total amount due and the payment due date. The new design also includes more information about your energy use and consumption history, and more information relevant to members taking advantage of rebates, billing programs and those with net-metered service locations.

More information about how to read the new bill will be included in your first statement with the new look. Watch your mailbox or your SmartHub statement alerts for your new United Power billing statement.