United Power members have reported receiving phone calls from individuals claiming to be representatives of the cooperative and demanding payment for past due account balances. In an effort to protect its members, United Power proactively warns about the potential for phone scams.

The cooperative never calls members in person to collect overdue payments on account balances. Notice of delinquency or disconnection is sent via mail and followed up with an automated phone message instructing members to initiate payment at the closest United Power office, online or through the SmartHub app on their phone. The cooperative will also never require or demand prepaid debit or MoneyPak as the only forms of payment.

Some scammers use sophisticated software to disguise their phone number so that it appears to be coming from a recognized United Power service line. This is known as “caller ID spoofing.” Others instruct members to call a 1-800 number, which may also use United Power messaging. The cooperative does not maintain a 1-800 number, and warns members not to be fooled by false messaging from scammers.

To keep up with the current status of your electric account, reference your monthly statement, check your account via SmartHub (available free to members as a smart phone app, as well) or call United Power’s Member Services Department at 303-637-1300. If you are ever in doubt about a potential scam call, hang up and call United Power at 303-659-0551.

Pad-mounted transformers, those big green utility boxes commonly seen around town, serve the purpose of lowering high voltage to standard household voltage used to power electronics, appliances and lighting. These transformers are not protected in the way overhead lines and substations are. Though they may appear safe to use as workbenches and climbing obstacles, electrical equipment can still pose a risk to anyone who may come in contact with it. Members should always use caution and keep a safe distance.

United Power crews also need safe access for repairs and maintenance. Barriers, such as landscaping and fencing, should be kept clear of electrical equipment. While it may be tempting to “camouflage” transformers with landscaping, please remember cooperative crews need at least 10-feet of clearance at the opening of a pad-mounted transformer and four-feet at the rear and sides of the housing. The distance allows crews to safely use tools required for working with energized equipment. It also ensures crews have the ability to move about safely should problems arise.

In many newer subdivisions and residential developments pad-mounted transformers are more common – and in many cases are located on consumer property. These transformers are connected to primary high voltage lines, and secondary lines can extend from the transform in several directions underground. Remember this before planting shrubs or trees, setting fence posts, installing sprinkler systems or digging anywhere near a transformer. You should always dial 811 before you dig to ensure lines are located so your project doesn’t disrupt utility service, cause serious injury or worse.

United Power members will soon share territory with one of Colorado’s most beloved invertebrates. Butterfly Pavilion, home to Rosie the tarantula, recently announced its plans to construct a new facility in Broomfield, just off Interstate 25 and Highway 7. The new facility will house a world-class research lab to serve as the hub for invertebrate knowledge, conservation, inspiration and connection. 

As the hub for invertebrate research, the new facility will offer an opportunity for new discoveries to reach the public more quickly and help contribute to the conservation of pollinators. 

“Butterfly Pavilion is launching this expansion to confront and solve global challenges in environmental conservation today and in the future,” said President and CEO Patrick Tennyson in a press release.

Butterfly Pavilion’s new facility will anchor Broomfield’s larger 900-acre science district in the Baseline neighborhood, which will include a linear park, a K-12 Science, Technology, Engineering and Math (STEM) school, and a “pollinator district,” with pollinator-friendly parks and open spaces. 

The new facility expects to open in 2021. In the meantime, Butterfly Pavilion will continue operating at its current location. 

In anticipation of this exciting move, United Power has partnered with Butterfly Pavilion to offer its members an exclusive opportunity to visit the current facility in Westminster at a discounted rate. Bring the coupon below in May, August or September between Monday and Thursday to receive $2 off general admission for guests of any age. 

Butterfly Pavilion was founded in 1995 as the first stand-alone, nonprofit invertebrate zoo in the nation. Its mission is to foster an appreciation of invertebrates by educating the public about the need to protect and care for threatened habitats globally, while conducting research for solutions in invertebrate conservation.