United Power strives to provide reliable power to its members. At times, however, circumstances may arise that lead to an interruption in power, such as standard maintenance improvements to our system, or an outage, caused by a number of events such as severe weather. When an outage does occur, the cooperative is quick to dispatch linemen to safely restore power to its members as quickly as possible. 

Some outages, however, can create situations that require an extended time to resolve. These kinds of outages can be especially worrisome for members with special medical needs. If you use life-sustaining medical equipment that depends on electricity for operation, such as oxygen generators, kidney dialysis machines or respirators, it’s important to put together a plan for a power outage before it happens. 

Have a Backup Plan for Prolonged Outages

United Power can’t guarantee your service won’t be interrupted by scheduled maintenance or an outage. In the event of an outage, we recommend you plan for how to respond. 

Register with United Power. United Power can place a flag on the accounts of members who utilize special medical equipment, allowing us to contact you in an unplanned outage and before a planned outage.

Have a Power Backup. Outages can happen at a moment’s notice and without warning. Though the cooperative makes every effort to quickly restore power, we cannot provide a specific time frame for when your power will be restored. If you use medical equipment, consider obtaining a power back-up, such as a battery or generator, in the case of an extended outage. 

Plan for Evacuation. In the worst case event, such as a significant weather crisis like a blizzard or flood, prepare to evacuate to an alternate location. These events can result in outages lasting several days. 

How You Can Help

If you do experience an outage or other electrical emergency, always report it. Do not assume United Power knows about your outage. You can report your outage by logging into our online portal available at www.unitedpower.com/smarthub or by calling our outage reporting line at 303-637-1350. 

More information about medically necessary devices can be found on our Medical Devices page.

Nothing has the charm of an older home on a family farm or a cute cottage in a historic district. But cosmetic and structural upgrade needs are often packaged with the cozy charm. Upgrades to your home may include a fresh coat of paint or installing new fixtures, but have you considered the unseen needs, such as wiring behind a switch plate or outlet? Do you know the hidden dangers of aged wiring? Here are a few clues to find out if your home’s electric network needs a professional switch. 

Type of Wiring

Modern wire used in homes is either copper (for conductivity) or aluminum (for cost effectiveness) and covered in a plastic or rubber insulation. Older homes, usually built before the 1940s, may use an outdated wiring method known as “knob-and-tube,” a two-wire system with no ground. Over time, corrosion can cause insulation to wear away, exposing wires to combustible materials and leading to loose connections, increasing fire risk in a home. This can be a concern in older homes regardless of wiring method. If your home has aluminum wiring, use only aluminum approved switches, outlets and other accessories. 

Plugs Falling Out of Outlets Easily

Over time, the contacts in a plug can begin to fail. When contacts loosen, they aren’t able to securely grip your plug. That missed connection can cause electrical arcing, a major risk for house fires. The good news is it’s an easy fix. Consult an electrician for directions. 

Not Enough Outlets

The increasing use of chargers for electronic devices, including phones, tablets and gaming devices, means outlets are in high demand. A lack of outlets can result in the overuse of power strips, which could overload an outlet. Overloading can cause heat, leading to fire risk. 

Danger in Wet Areas

GFCI (ground fault circuit interrupter) outlets are now required in areas around water, like near a kitchen or bathroom sink or outdoors. However, older homes may not have been upgraded to these types of outlets. It is fairly simple to replace old receptacles with GFCIs. 
If your home needs upgrades and repairs to its wiring, consider hiring a licensed electrician. An electric professional can safely make wiring updates needed in your home or tell you what inspections and permits are needed to make necessary repairs.