How Components Work to Reduce Outage Times and Improve Reliability

United Power’s outage restoration system is among the most advanced and innovative in the country. While the cooperative has a national reputation for its forward-thinking beneficial energy projects, behind the scenes it has also dedicated significant resources to improve system reliability and reduce member outage times. The result is one that utilizes a sophisticated network of automated field devices that allow system operators and line crews to respond and resolve outages more quickly while often also preventing larger outages affecting more members.

Automated field devices fall into a varying spectrum from simple to complex, but they all work in conjunction to identify, isolate and, when possible, resolve “faults.” A fault is when the flow of electricity is abnormal or interrupted and can be caused by any number of incidents, such as weather, vegetation or equipment failures. Automated devices detect these faults and respond to them. Each type of device has a different response but all have the same purpose – to keep your lights on.

Fuses are not automated, but they are the simplest and least expensive means of protecting the cooperative’s system from fault damage and preventing larger outages. Fuses are “sacrificial” devices used to isolate small areas. They blow quickly in response to a fault, usually resulting in a relatively small outage impacting only a handful of members while maintaining service to any remaining members downstream of the fault. Line crews are able to quickly and easily replace these devices to restore power. Think of fuses like GFCI outlets in your home. When they detect an abnormal current, they shut off power to protect you.

The next level of protection against faults are reclosers and breakers. Although reclosers and breakers are technically separate devices, they function in similar ways. They protect much larger service areas and can respond to a fault in just a few seconds. This fault response is the most common cause of power “blinks.” When your house lights dim temporarily or you lose power briefly, this is caused by a breaker detecting a fault and responding. Breakers will attempt to reclose automatically to determine if the fault is still present. In the event of a sustained fault, system operators can reclose some breakers remotely once the fault has been cleared, limiting outage times for members impacted. While fuses in your home will shut off power to a single outlet, a breaker will shut off power to entire section of your home when it detects an overloaded circuit.

Switches are another remote device United Power system operators can use to quickly restore power to members affected by an outage. They are used to reroute the distribution of power to restore members while isolating the segment of line with the fault, also known as a redundancy, or the ability to serve members from more than one substation. Before remote switches, lineworkers had to manually activate switches, which required a lot of manpower and guesswork. In most cases, rerouting power with a switcher can restore power to most members within minutes or even seconds. In a few cases, it can restore power to all members. United Power is in the process of upgrading more switches to remote field devices.

System redundancies allow United Power to serve approximately 90 percent of its members from at least two different substations or circuits. The cooperative is continually looking for solutions to construct backup facilities serving remaining members but have been limited by geographical challenges. The approach to installing automated and remote field devices is a strategic method that allows the cooperative to better serve members, resulting in fewer outages where possible, shorter outages where not and improved overall system reliability.

“What we’re doing with automated devices is well ahead of your average electric utility,” said Engineering Director Robert Maxwell. “We’ve been continually reviewing our system and its performance to identify where installing automated devices would best serve our members.”

2021 Rebate Applications Must Be Received by December 15

United Power offers its members exclusive rebate opportunities on home efficiency installations and energy efficient appliances. Rebate availability and product eligibility may change slightly each year depending on a variety of factors, such as whether the rebate is renewed by Tri-State, the cooperative’s wholesale power provider. Changes to United Power’s rebates are coming at the beginning of next year, and to ensure your recent purchase qualifies for current rebate amounts, the cooperative must receive applications no later than December 15.

Applications that are received after the December deadline may be honored at the new 2022 rates, but some rebates have been discontinued for the upcoming year. Beginning in January, United Power will no longer offer rebates for EnergyStar dishwashers, electric thermal storage or new air conditioning installations. If you have purchased or plan to purchase one of these products within 120 days of the deadline, you are encouraged to submit the application as soon as possible.

The timeframe to submit applications for rebates will also be changing in 2022. Currently, members may submit a rebate application within 120 days of purchasing any qualifying item. That window will be changing to 90 days beginning in January.

Over the next few weeks, United Power will be finalizing its 2022 rebate catalog, including the potential addition of new rebate opportunities and changes to existing rebates. Members are advised to check the website frequently to ensure they have the most current and up-to-date rebate information. Click here for rebate information.

If you have questions about application deadlines, extensions or rebate expirations, call the cooperative’s energy management specialists at 303-637-1311.

United Power is an Essential Partner in Local Communities

Cooperatives are more than a local business. Not only do they provide the same products and services as their for-profit counterparts, they also go beyond the business, placing great emphasis on community involvement and the flourishing of its members. Without the members we serve, there would be no United Power. We’re invested in making each and every one of our communities the best version of itself and empowering our members to be a part of that vision.

This October, United Power invites our members to join us in honoring National Co-op Month, a celebration of the commitment cooperatives have for their communities and members. There are more than 64,000 cooperatives stretching across almost every industry that touches our daily lives, and more than 800 of them are local electric co-ops. Electric co-ops provide power to nearly 60% of the country’s landmass, maintain more than 40% of its distribution grid — approximately 3 million miles of line — and serve more than 40 million members across 2,500 counties in 47 states.

Birthed out of the hard work of our members more than 80 years ago, electric cooperatives were established to deliver power to parts of the country larger investor-owned utilities had no interest in serving. When co-ops were formed to deliver power to these rural communities, they also made a commitment to serve and strengthen the communities within their service territory through investment in the economy, supporting local nonprofits and developing future leaders.

United Power works closely with its communities to support them directly and indirectly. It maintains close relationships with locally owned and operated businesses. Employees serve on the boards of local nonprofits, chambers of commerce, economic development councils and more.

The cooperative’s commitment to its communities and members was on full display over the past 18 months of the COVID-19 pandemic. From temporary suspension of disconnects to contributing $550,000 to the Co-op Cares Fund to provide direct support to members affected throughout the pandemic, United Power put its words into demonstrable action. It established the Member Choice Grants program to help the cooperative direct support to areas members care about and Operation Round-Up, a voluntary member-funded organization supported by the cooperative, went above and beyond to provide additional assistance to area nonprofits where it was needed.

United Power also continued to provide thousands of dollars in scholarships to area seniors pursuing a post-secondary education and sponsored dozens of virtual community events while in-person events were not possible. When community events did return this summer, the cooperative played a vital role in making them happen, including fairs, festivals and local movie nights and celebrations.

While some electric cooperatives remain small and rural, others have outgrown their rural roots. As communities have grown from rural farming communities to suburban commuter communities or even urban centers, so has United Power’s commitment to those communities. No matter where you live or how you use electricity, you can count on United Power to provide safe, reliable and affordable energy and to make serving you its priority.

United Power Recognizes Energy Efficiency Day on October 5

On October 5, United Power is joining more than 800 other organizations to celebrate National Energy Efficiency Day, a day to remember easy ways we can reduce our energy use and save money.

Energy efficiency simply means using less energy to perform the same tasks or eliminating energy waste. Being energy efficient protects our pocketbooks and the environment by lowering demand for energy and, by extension, greenhouse gas emissions.

If you’re a homeowner trying to manage your electric usage on a budget, energy efficiency may seem more fantasy than reality. Energy efficiency is often seen as an expensive and unobtainable goal for many homeowners, but it doesn’t have to be. Trimming your electric usage is as quick and simple as making a few modest behavior changes and a little investment in cost-efficient technology.

Here are some of the most common ways United Power members can ditch high energy bills and become more efficient in their daily energy usage. For some of our members who may want to go a step further in the journey toward energy efficiency, the article below demonstrates why an electric vehicle may be right for you.

10 Energy Efficient Tips

1. Make the Switch to LEDs. There’s been a strong push for the switch to LEDs for years, and for good reason. LEDs last up to 25x longer and consume 90 percent less energy.
2. Seal Those Leaks. Have you ever left a window cracked in the winter and realized how quickly the cold air can cool your home? Little leaks can be equivalent to leaving a 3 ft x 3 ft window open.
3. Install a Smart Thermostat. While an initially high investment, a smart thermostat will pay for itself over time by learning your routine and adjusting accordingly. You can even control it remotely. Members can also enroll in United Power’s Smart Rewards program to save even more. More info at Smart Rewards.
4. Heat & Cool Efficiency. Heating and cooling accounts for almost half your energy use. Don’t waste money on an empty home. Raising or lowering the temp on your thermostat also won’t compromise comfort.
5. Use a Ceiling Fan. Using a ceiling fan in combination with proper cooling will allow you to raise your thermostat by as much as 4 degrees without losing any comfort.
6. Maintain Your HVAC System. A dirty furnace has to work harder to move air. Don’t forget to change air filters during both heating and cooling seasons to keep energy costs low.
7. Look for the ENERGY STAR® Label. The label means this appliance is certified energy efficient. United Power also offers rebates on ENERGY STAR® refrigerators, dishwashers and washing machines.
8. Turn Off Electronics. Electronics on “standby” contribute to “vampire loads,” which is when a device draws energy even with it appears to be off. Turn off all idle electronics that aren’t in use.
9. The Sun is Key. In the winter, open curtains during the day to allow sunlight to naturally heat your home. In the summer, excess sunlight will make your A/C work harder, so keep those curtains closed.
10. Don’t Peak in the Oven. Opening the oven door while cooking or baking can cause the internal temperature to drop by as much as 25 degrees making it work harder to return to the right temperature and also affecting cooking times of your dinner or dessert.